Hey /wsr/ I went to update my computer today and for some reason it froze at 28 of 30 and when I click stop installation the option just Gray's out any help would be appreciated also I'm using Windows 8.1 I don't know if that matters or not
I'm a little desperate for a way to fix this(or just stop the update) because a storm might be rolling in soon
ctrl alt del/forced shut down
Boot to "last known good configuration" from bios if it won't boot normally
did you restart yet?
>>78377
Do I need to force shutdown or can I just shut it down normally
The computer itself isn't froze just the update bar
>>78381
No not yet
>>78383
How long has it been on that update? I would just reboot. I'm pretty sure Windows updates in such a way that if it cuts off it has a way of rolling back updates. If you bust your os it's just reallly bad luck.
>>78385
I'd say about 2 to 3 hours now
>>78387
Just reboot then.
>>78388
Ok ill do that thank you!
>>78390
No problem.
>>78391
Shit now it's showing this
I just cannot catch a break today
>>78415
After it rebooted? In that case you can do like this guy said >>78377.
Let this run for about 5 minutes. If it's still freezes power it off, and when you power on keep hitting F8. That brings Windows to the boot settings thing and you can choose to run with "last known good configuration". If that doesn't work try Safe mode.
>>78419
I just tried to restart it and that poped up
>>78420
Did you choose "last known configuration"? or safe mode? to see if it acts any differently?
>>78424
No I just hit restart and that came up
>>78430
When you restart keep slamming F8. A menu will pop up that will let you choose a couple options for loading windows.
>>78432
Ok but how do I restart from this screen?
Should I just hold the power button down?
>>78438
if CTRL+ALT+DEL doesn't work then yeah, I would hit reset button or power button.
>>78439
Ok and then just keep hitting f8 correct?
>>78440
Immediately after powering on yeah.
>>78441
Ok did it now it says it's working on the updates and the prestige is moving
That's good I guess?
>>78444
So it's on update 29 n ow?
>>78445
No it just sayed working on updates and just showed this now it restarted by itself
>>78447
Looks like you're done then.
Ok I'm at my desktop and everything seems fine
>>78449
You guys are great
I really appreciate the help!
>>78452
Welcome!