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tech support

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Thread replies: 8
Thread images: 2

File: ram stick.jpg (936KB, 2592x1944px) Image search: [Google]
ram stick.jpg
936KB, 2592x1944px
I tried today to improve my pc's RAM because i had instsalled two RAM sticks of 4gb each but my pc was only using 4gb of ram, i watched a tutorial on youtube and used msconfig to change the number of drives from 1 to 4 and i changed the memory use o from 4000 to 8000, then i rebooted, but now it takes an eternity to boot and it gives me an error, i tried changing to a previous state like the pc suggested and i tried ignoring it, but both times the pc runs suuuuper slow and i get to the desktop but since its so slow i cant use msconfig to change it back, what can i do?
>>
>>358646
What operating system are you using?
32-bit Windows can only recognize 3GB of RAM.

Besides which, you don't have to use msconfig, it should automatically detect more memory.

Are the sticks identical? DDR-XXXX, EC whatever? If they aren't, they won't play nice. In some cases if one is slower they'll both go to the lower speed.

Also: dust that shit.
>>
>>358672
i have windows 10 64-bit, and both sticks are the same model, in the windows properties tab it said that there are 8gb detected and only 3,95 were being used
>>
>>358675
>3,95 were being used
I've only ever seen this happen with 32-bit windows. Go check.
>>
>>358689
i need to get access to my pc first
>>
File: Memtest86-screenshot.png (21KB, 300x167px) Image search: [Google]
Memtest86-screenshot.png
21KB, 300x167px
If it is 64-bit, run memtest86. That other stick may be bad.
>>
>>358646
Also make sure that you are sticking them in the right slots if you only have 2 sticks. Some motherboards are dual channel and you loose performance or stability when they're in the wrong slots.
>>
>>358763
swap 'em around. also check your motherboard specs to see if it can deal with 8GB.
Thread posts: 8
Thread images: 2


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