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brand new computer not working please help

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Thread replies: 11
Thread images: 1

File: IMG_20170723_032126.jpg (2MB, 4160x3120px) Image search: [Google]
IMG_20170723_032126.jpg
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hey /wsr/, I need help with my brand new gaming pc. :)

long story short, there's no video output coming out of the pc itself. whenever I plug in the PC to a monitor (regardless of cable type) the monitor always goes to sleep mode and/or displays that it doesn't recieve a signal.

the specs are as follows:
AMD 6350 processor
8gb of hyperx fury black RAM
4gb gddr5 ASUS gtx 1050ti
ASrock 960GM motherboard
500 gb toshiba HDD
xigmatek 600w 80+ power supply

some extra details:
this computer went through an airport and in a plane. but I stuffed bubble wrap down the sides of it's box and wrapped the whole box with PC inside in bubble wrap (4 layers).

I was shocked by the back of the computer while transporting it to my car. I was carrying the computer at the time and I was outside so there was no input electricity and I was wearing shoes and the computer was in both of my hands so i was electrically ungrounded.

I can hear a metallic sound near the power supply chassis (the shelf where the power supply and HDD are kept) but im quite sure it's just a screw or something.

pic related is PC itself (motherboard and everything)

thanks in advance :)
>>
I also tried removing the ram and placing it back in but no effect

same with the GPU but attempt in vain
>>
>>351385
have you tried switching your monitor input
>>
>>351401

I tried this on several monitors both in and out of my house. And yes the monitors were on the right input
>>
>>351404
might be because your graphics card is not seated properly or that pcie is not on but it also could be ur motherboard
>>
so the stock graphics don't work either....
>>
>>351418
if ur stock graphics dont work its probably your motherboard
>>
>>351418
is your motherboard getting power check if its getting power that might be why
>>
>>351418
I'm not op

that was a statement implying op should have obviously checked the original graphics
>>
>>351432
sorry i dont see id's
>>
>>351385

Completely unrelated, but what case do you have OP?

Because I think I might have the same case as you.
Thread posts: 11
Thread images: 1


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