Hey /wsr/,
So I wanted to upgrade the ram on my shitty HP Omen laptop (15-ax020nf). It came with 6gb of ram in a 4gb + 2gb configuration, both ddr4 at 2133mhz. So I went out and bought pic related, a ddr4 2133mhz 8gb stick, with the intention to run it in single channel. However it didn't work, the laptop won't boot and a flashing light appears on the caps lock key. I tried it in both ports, and also tried coupling it with both the 4gb and 2gb sticks. Nothing worked. What do?
>>273229
Here's the rundown on the ram the laptop came with
>>273229
Could be that you received a dead ram stick, its rare but it happens. Since its DDR4 and same speed the ram should have worked. Your laptop should still turn on with your old ram.
Return the ram and get a new one.
>>273238
Thanks anon, I'll try and get a refund I guess
>>273229
Crucial sell an 8GB dimm for your PC, so it does in principle support it.
Have you updated your BIOS to the latest version?
>>273238
Not necessarily: 8GB and 16GB sticks have compatibility issues, particularly on cheap shitty brands like HP.
>>273242
>Have you updated your BIOS to the latest version?
No I haven't. Maybe that's the issue