Should this be allowed?

Returns? Yes.

they should have refunded all the copies

>>382259463
is it out of early access?

When a game leaves early access, your play time resets? This happened with KF2, no?

>>382259463
Does steam keep their 30 percent after a return is made?

>>382259463

>people buy game
>dev gets money
>dev spends money
>entitled kiddo refunds game
>dev suddenly is in debt

Fuck Steam refunds

>>382259463
>I got rust with a humble bundle
>I still regret it

this game sucks.

>>382260024
>Game is shit and people feel cheated out of their money
>Get a refund
It's awful that customers have rights.

>>382259463
Wew. And i felt bad for refunding 3 games

>>382260024
>make a shitty game
>early access for 4 years
>people get tired of your bullshit
>refund
>REEEE WHY THE FUCK IS THIS ALLOWED

If you make an Early Access game then you deserve to go bankrupt because you're a stupid jew cunt

The game doesn't suck. The community does

>>382259463
*sighs*
PC just being based as usual

>>382260109
While you are right to require to right to ask for a refund, it's unfair for Steam to give 100% of the refund from the developer's money while they keep their 1/3 sales revenue cut.
That makes the dev go in debt, which isn't cool if the dev is a humble independent guy whose niche game sales aren't so extraordinary.

This case is fair because Rust is arguably shit, but if it wasn't Rust, you'd be in the wrong. Steam's policy is not very just.

>>382260438
The game is designed in such a way that the community, for a large part, makes the game what it is.

Don't make a shit game, and you won't have to worry about refunds on such a massive scale.

Just wait til this awful garbage exits Early Access, if it ever does.

That number will skyrocket.

>>382260598
Exactly.

>>382260438
>The community is the reason it hasn't left Alpha
Isn't that the Dev's call?

>>382260541
>Steam to give 100% of the refund from the developer's money while they keep their 1/3 sales revenue cut.
Source?

>>382259463
Yes, it should be allowed. Looking at it as lost sales is the wrong way to go about it. There is no demo. Besides, if you've played over what was it, 2 hours? You cannot get a refund anyway.

>6% of total sales

Wow that's probably way less than most retail.

>>382260727
You can atleast quote me correctly

>>382260024
The stats from hearsay is that refunds are less than 10%. If your refund rate is higher than that, then you've truly made a pile of shit and don't deserve the money.

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>>382260024
>>382259463
Im actually refunded right this moment. Hoping that they give me my 10 dollars so I could buy some other shit.
Fuck these devs, they betrayed everyone when they announced that they were not going to work on legacy anymore.

>tfw you'll never get your $20 back
please come out of early access like kf2

>>382260541
>Steam to give 100% of the refund from the developer's money while they keep their 1/3 sales revenue cut.
Keep making shit up.

>>382261192
>tfw waiting for pubg to leave EA so i can get my $30 back
>wait for it to go on sale and then maybe pick it back up

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>>382260024
Fuck off, Garry, i bought the game when it was in unity, and that's what i payed for.

>4.3 Million
>6% loss

no wonder there're so many crap on steam

>>382260438
i haven't played in i don't know how long, so pardon me if i say something out of date
but the game does genuinely suck, if you played it solo it's not fun either

it was not acceptable for bears to be able to noclip through walls for over a year (and i assume to this day)
they go out of their way to make sure that all interactions with the environment are unpalatable, they choose to focus on "player to player interactions", which provide nothing

>>382261580
and by "solo" i mean the sole player on a server
no gank squads, just bears

there is nothing interesting about it

>>382260729
https://partner.steamgames.com
Steam's indie (Greenlight/Direct) and professional studio cut (hardly fluctuating) is an arbitrary, undisputable 70% to the dev and 30% to the distribution platform.
When the refund is given, 100% of the refund's money that go back into the customer's wallet are taken from the developer only.
>game is 10$, 1 sale is made, 7$ go to the dev, 3$ cents go to steam
>refund is asked, steam does not give one cent, dev has to give 10$ to the user
This is their contract. It's unjust, but you have to deal with it.

>>382261217
Keep not checking your facts and keep looking like a fuckwit then.

i can get a refund for rust if i bought it 3 years ago?

Yeah it should. Every other retail or good service has a certain guideline that allows refund within reason.

Steam made a reasonable guideline. People found it boring or shit and get the money back. I don't see how it's bad

>>382261925
That's some retarded game theory level of jumping to conclusions.

>>382259463
>"Oh no, poor, poor Garry Newman"

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>>382259463
Facepunch doesn't give a flying shit anymore. just not to long ago they were accused of favoring when they gave a youtuber developer powers ingame.
I Really hope they they dont recover.

>>382259463
What is the context of this? Is it just the normal refund policy of under 2 hours playtime or it is from some form of exploitation of the system from people who have played it extensively but still got their money back?

Maybe if I could actually create my char instead of being a subhuman nigger woman.

>>382261931

>i can get a refund for rust if i bought it 3 years ago?

As soon as the game leaves Early Access, yes.

Which is exactly why shit like Rust, Day Z, ARK etc isn't leaving Early Access any time soon.

Not long until some of the earliest abusers of Early Access will have been in EA for half a decade.

>>382261925
The URL you posted does not say that nor does the Steam Direct URL
>https://partner.steamgames.com/steamdirect

Post the actual link where it says that.

>>382262686
Eat shit, you entitled valvecuck.

>>382262927
>still no evidence
>still no argument
The burden of proof is on you. You could at least try posting a screen shot instead of making shit up.

>>382262669
Steam should force you to set a max early access length when you register a title, and it should be visible on the store.

Unprofessional twats and scammers would lose their shit. Just like when refunds were introduced.

>>382259463
Is this an oversight? or is the game tiemr reset when this shit comes out of early access?

Because if it legitimately does, this is fucking delicious.

>>382262927
>Eat shit, you entitled valvecuck.
>Makes shit up
>Someone says prove it
>Tells them to eat shit instead of proving it

Remember kids, if you make an assertion, the onus is on you to prove it and furnish sources.

>>382260541
>>382261925
>>382262927
>Post bullshit
>Guy asks for source
>Posts more bullshit
>Get called out on it
>Resort to puerile insults and call them an 'entitled valvecuck'

Woah, it's really like you're an indie game developer.

If you don't like the policy, how about you make a game that's actually worth its cost? Maybe even, dare I say it, treat your customers with respect and deliver on the product you promised instead of faffing about and dropping development halfway through.

The game is clearly some kind of social experiment. I'm betting they make tons of money off selling collected data.

>don't allow you to customize your character
>turns out black nakeds get kos more often than white nakeds
>white females tend to get better treatment overall
>the average time it takes for a player to go from a "friendly optimistic player willing to assume the best" to a "kos no mercy turbo autist"

Can't even feel sorry for the developer. This game should be $10 or less at normal price, and not $30+. It barely has any content.

>>382261110
rust's refunds are 6% of its sales. it's made a shitload of money

>>382263103

Early Access should just be abolished outright, it only benefits scummy devs and Valve and completely fucks consumers.

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>>382259463
The steam refund thingy is really awesome. Yesterday I tried to refund a total of 9 games which I bought in the time span from 2016 till now and ALL of these got refunded. Got around 120$ back, these are the games I refunded if anyone cares:

ASTRONEER
Catacomb Kids
The Long Dark
My Summer Car
Northgard
Portal Knights
Rust
Subnautica
Tom Clancys Ghost Recon Wildlands

>now I can waste all the money on other bad games or on useless skins

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>>382263826
Nothing of value was lost.

>>382259826
never, then they would be held accountable for poor design

>>382263826
>That entire list

Woah, you have shit taste.

The only game on there that I don't begrudge you for buying and kind of resent you for refunding is Subnautica.

>>382260541
>1/3
damn this percentage keeps growing with every thread about rust returns

>>382259920
Ofc not otherwise EA companies would be bankrupt as soon as they release the game

>two weeks ago
>uhh let's try this one, it might be a good clone
>runs like shit
>takes forever to log in a server
>no sp mode
>empty servers have monthly wipes, hence the need of a sp mode

No way i'm wasting my time on something that is going to be rip every month, can't even refund this crap because it's from that monthly bundle ages ago.

>>382263826
What's the point of buying all those time wasting survival games if you don't even like on of them?

>>382263826
>ASTRONEER
Decent concept, EA is a mistake, good refund.
>Catacomb Kids
See above
>The Long Dark
See above
>My Summer Car
Game was always crap.
>Northgard
See point 1
>Portal Knights
Don't know why you even bothered
>Rust
See point 1
>Subnautica
Fuck you m8
>Tom Clancy's GRW
>Giving money to Ubisoft in 2017
At least you made the right decision in that case.

>>382262669
is that actually how it works ? I am almost positive Darkest Dungeon playtime didnt reset when they went out of EA.

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>Rust team agrees with and understands the implications of Steam refunds
>the only people getting angry about it aren't the devs themselves
Unfair.

>>382264096
That's what happens when people try to manufacture outrage.
Early Access has some problems and Steam is far from perfect, but some people just hate for the sake of hating. Give it a few more years and edgy internet teens will be spelling it $team like Micro$oft back in the 90s.

>>382259463
Well, he made with rust 72million and only 4.3 was refunded. Seems like they make way too much money with video games.

>>382259463
Video game refunds? Of course, it would be retarded not to have some sort of return policy especially if the release of the game was arse.

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>>382264387
Pretty much.

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>4.3 million dollaros
>Money for a small dev team

>>382259463
>329,970
They've sold like 5 million fucking copies. How is this a problem?

Those assholes are set for life.

>>382259463
is it too late to refund that crap ?

>>382264071
Well, I saw the gameplay videos and thought the games could be >fun but yeah they never really worked out for me.

>>382264265
I like survival games a lot, but these werent my type desu, learned my lesson.

>>382264358
My Summer Car had many good threads on /v/ with hilarious webms, so I thought it would be alright, but man am I shit with technic.

Northgard looked pretty comfy at the beginning but the fact that you can not build like you want is shit, too bad though.

Subnautica could be an awesome game but it gave me deep water ptsd from which I will never recover. I did not think that my deepwater fear would be triggered from a game but yeah it did, im a faggot.

>>382263826
>Portal Knights

Could you redpill me on this? I'm definitely on spectrum for autism and I enjoy minecraft games, I liked the idea of the portal gimmick being added as well and people who venture between islands possibly stumbling across your abode.

How misconstrued is my perception of the game, how boring is the gameplay?

>>382264863
Just give it a shot, there's literally nothing you can lose

>>382264936
Why refund subnautica though? I haven't played in months because I don't want to burn myself out on the game. But I loved it from what I played originally, and it seems the Devs are consistent in their updates.

>>382265323
Well I did not play that game for around a year but the last time I played it the levels were patheticly small, you just ran around killed a few mobs and jumped into a portal which brought you to another location. The artstyle and "fights" are allright and I think if they worked on it within the year it should be fun as well. But I was so bored of it, never gave it a second chance since I was too often betrayed by the "minecraft lookalike" meme.

>>382263826
What do you write when you refund them? I got a couple of games that i'd love to refund but i'm too stupid to write anything that won't make me come off as if i'm trying to get "free" money

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>>382265863
Not him but I just slapped "Early Access" On the fucking reason why, kek.

Just to give you an idea. In earlier builds of the game everyone had the same character model, but they wanted to change that so they randomized your character based on your steam ID. Basically it's out of your control if you end up as a black bald woman. They can go fuck themself.

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>>382265575
Like I said, its not the devs fault at all, the game itself looks good and the way it is to be played is refreshing as well, but I am a horrible faggot when it comes to deep water shit. I knew that before but never thought it could hit my autism that hard. I actually tried to refund "Stranded Deep" as well but that got declined. That game is even worse, all these wrecks in the deep water man.

>>382259463
My god.
They could have actually made a game with that money. You bastards.

Lol, j/k

>>382265863

Well, I did copy & paste this sentence in most of the tifckets:

Thought the game would be different, never played it much and just saw that you can refund games on steam which you never played. Since its the summer sale I want to buy other games.

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How can people play this garbage? It's every early access battle royale game in existence - trash.

The game isn't going anywhere.
It's not fun - It's demanding - And when Garry gets his ass up to update the game its more pointless shit.

It's a surprise that this game still has so many players.

>>382260024
>Alongside the data he provided, Newman also said the refunds equate to roughly a 6% loss

Don't think he minds buddy. Oh no I lost $4m in sales. Oh wait I made $65,000,000.

>>382266498
You know why. Their favorite streamer said it was the best game ever.

>>382266498
b-but that streamer I orbit said it was good!

This legit makes me happy consumers shouldnt let themselves get fucked in the arse like that

So how are the chances of getting a refund for games I bought like 3-4 years ago ? I have less than 2h in them and a few actually dont run on my system anymore.

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Post yfw you didnt buy rust.

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>>382267398

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>>382267398

>>382267398
Only ever bought one early access game in my life (wrack) and from that day on i promised myself to never buy another early access game ever again

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>>382267398
I didn't even know what rust was until I saw this thread.

>>382267183
If they are EA and just left it, theres a high chance of you getting a refund. Take KF2, it came out and I got my full 30 bucks back after having 40 hrs and having it for like 2 months.

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>>382267398
>Friends tell me to buy it because its gonna be the new hot shit
>Tell them that I would buy it IF they are still playing it next week
>The next week came and they all dropped it
One of the main reason why I don't buy MP games off friend's recommendations

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>>382267398
>mfw I got a beta/alpha code for free day1
>mfw I used it to get Payday2 off some redditor
>mfw got the full game for free anyway
Truly Loving every LEL

>>382260015
probably not, because the customer gets the entire amount back

Wait, can I refund Rust even if I played 20 hours? Because if yes, sign me in

>>382259463
Dont make a shit forever early access game and people wont refund it.

>>382260024
>remake game 3 times into something completly diffrent
>WOOOOW WHY ARE THEY REFUNDING IT???? ENTILTED SHITS!!

The dev himself said that steam refunds have probably netted him more sales than actual refunds.

>>382266498
Because some people have friends that actually play cooperative games together.

t. person with friends that didn't buy this trash.

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>>382267398

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>>382263826
>refunding my summer car

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>>382267398
>post yfw you were too poor to afford $5
gotchu covered, sib

>>382268773
Flavour of the month garbage

>>382268837
>Buying early access shit

>>382268854
But anon, it's a fun little timewaster

>>382269250
So are most FOTM games

I thought Steam only has 2 hour refund thing?

>Honestly enjoy Rust, even if the community is mostly cancer
>Got a 40hr per week job and now barely have time to play anymore.
inb4yourenotmissingout I have over 200 hours in it.

>>382269846
So how does that work? Can i play any game for less than 2 hours and refund it? No reason needed? I might try PUBG then.

>>382270502
Yes, either 2h playtime or 14 days since purchase.

>>382270502
Yep either play under 2hr and within two weeks of purchase. If you play a little bit over 2hr but still under two weeks you can still probably get a refund.

>>382259463
yes why the fuck not ?
if people didn't like it after they had the chance to try it they should be allowed to get their money back just like anything you can buy

>>382271063

*buy's sandwich from local shop*
*doesn't like the taste*

>REEEE TAKE IT BACK. I WANT MY MONEY BACK THIS FOOD ISN'T AS NICE AS I THOUGHT IT WOULD BE I SHOULDNT HAVE TO PAY FOR SOMETHING I DON'T PARTICULARLY LIKE REEEEE

Fucking entitled pricks.

I'm a game dev btw.

>>382260109
>game is shit
There are very few games that can reasonably be classified as 'shit.' It's not the developer's fault you didn't do any research on the game before feverishly clicking the checkout button during your gay little steam sale.

>>382271303
>Buys a game thats been massively funded
>its early access
>developers decide to stop working on the original game
>decide to restart
>everyone disagrees
>devs dont care
>They make it
>no ones interested anymore
>we want refunds
I hope you suicide after realizing you've invested your time in a memejob

>>382271303
>I'm a game dev btw.
No shit?

I've been sticking to a strict no early access policy for years now. Keep your unfinished trash until it's finished trash.

>>382263241
Not op, but what the fuck do you expect in neo-/v/?

You can't ask for sauce anymore, you can't have any real talk about a game with out someone shouting shill, and most the time when someone is shitting on a game you can tell they never played it.

If their game wasn't shit people wouldn't refund it so much, welcome to capitalism

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>LESS THAN 6% OF TOTAL SALES
>LESS THAN 6% OF TOTAL SALES
>LESS THAN 6% OF TOTAL SALES
BIG FUCKING DEAL. STOP POSTING THIS SHIT

>>382271303
If the restaurant has a specific policy that says they can return for a full refund if they didn't like it, then that's not exactly entitled, now is it?

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>>382271934
>>382271992

Getting baited this easily

>>382260024
Devs get money from Steam on a quarterly basis. I would imagine that 99% of refunds are done before the devs even see the money.

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>>382271303
Malt-O-Meal mother fucker.

> Get stuck with a black character
> Immediately refund
No regrets here.

>>382259463

>Modern gamers are impulse buyers
>Buying a game digitally on steam takes 4~ clicks and less than 20 seconds to complete
>People just buy random shit without thinking
>Refunding has basically no rules and can be done without any reason

It's a very destructive circle that hurts all parties involved. Devs get screwed over, Steam sales can't be good anymore, and consumers remain morons and do not learn to inform themselves before purchasing something.

>b-but devs should make good games

Yeah, they should, but the person buying the games should also have a basic understanding of what they are buying before pressing purchase.

>>382260024
>Developer makes bad business decisions
>"Fuck consumers"

Thanks for playing kid.

>>382272842
The only thing worse than Captain Crunch is knock-off Captain Crunch.

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>le refund bashing false flag
This is such a shitty, boring meme. And yet you keep posting it, over and over and over. Get a fucking life.

>>382273046
Check out this rich asshole. Fuck off back to Trader Joe's you certified 100% organic cunt.

>>382272960
Please tell me more, Mr. Goldbergstein.

>>382259463
My #1 gaming purchase regret. Literally only super autists can play this.

I got memed on like what the fuck.

>>382259463
Companies aren't rational empathic charity cases. Never ever defend their actions.

>>382273167
Get better taste you fucking philistine
Captain Crunch is fucking awful and I'd rather eat Grape-Nuts.

>>382273324
No one is talking about Captain Crunch you retard, they're talking about the MaltOMeal guarantee of either you like it or they give you your money back.

>>382273420
I'm talking about Captain Crunch you fucking monkey.
It's garbage.

>>382272960
>Developer regularly makes drastic changes to the game during development
>"Welp, should have known what the game was going to be like before you bought it"

Early access is a fucking cancer.

>>382273556
You're garbage. Captain Crunch is amazing.

>>382259463
>6% of the sales

SIX PERCENT
I
X

P
E
R
C
E
N
T

>>382273586

Early Access being shit is something everyone should know by now, you buy in at your own risk. With how much media is out there today someone would actively have to try to not learn anything about a game before buying. You've got endless youtube vids, lets plays, and streamers that show any game you want, you don't even have to pay attention to dishonest reviews when the game is right there for you to watch being played.

I do think that steam needs to do a better job of shoving the idea of educating yourself before purchasing into peoples faces, they shouldn't have to do it but people today are so fucking stupid they need it.

>>382271303
>Game dev
Eat shit asshole

I don't get it. Is it like No Man's Sky where people were lied to about the game?

>>382260373
Steam has a 2 hours played or 14 days or what ever. So it's not like people are refunding 14 years later.

> Pay money for a game
> Figure out it's shit with in 2 hours
> get a refund

What's the issue? Fuck developers that think people should be stuck with their purchase because they were not able to get a free trial or demo.

>>382259463
Good

>>382268854
Do you want an eternally trendy game or something? Go play MOBAs or something then, almost every other game is "FOTM".

>>382259463
wait what there's some new policy for refunds?
If I recall correctly you couldn't refund if you played more than 2hrs and bought the game more than 14 days ago, has it changed?

They should never take it out of early access. The moment they do. People who have been done with the game for a few years now will just refund and bankrupt their company.

The Dev doesn't give a shit why should I. They are making millions off of a half finished game.

>>382261374
It still is unity.

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I got way more than what I asked of it

>>382260024
Go to bed Gary.

I wish I could play Rust but it crashes on me.

I have a top of the line PC so there's no reason for it to. When I do get it to work I have 120+ fps easily.

>>382259463
Refunds require a 2 hour or less playtime and a 2 week since purchase limit or something close to that. I think it's fine, none of those people would have played anyway and they would have raised an even bigger stink about the game, probably causing it to flounder even worse in the long run.

>>382260024
im not a dev so i dont give a fuck

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>>382267398