How would /v/ change Steam refunds so developers stop complaining?

Increase refund time to 3 hours.

>>375867728
this

>>375867662
What if the game was really short and I wanted a refund because it took me 1 hour to finish it 100%?

>>375867662
But that only works if the game is linear.

>Make game really short
>Play 5 minutes
>Already at 75%
>Unable to refund

topkek

>>375867662
Steam isn't the one at fault. Developers should make better games or price their games at what its really worth.

>>375867662
>so developers stop complaining?
Who gives a shit? Stop being anti-consumer.

I wouldn't.
Fuck em.
They can complain all they want nobody gives a shit.
All their suggestions are also anti consumer retarded garbage.

Maybe if they didn't make such shitty games they wouldn't get fucking refunded.

>>375867814
Maybe don't determine the value of a game based off of its length, dumbass

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>>375867662
AAAAAAAAAAHHHHHHHHHH!!!!

Any purchase under $10 can't be refunded

>>375867826
>nobody would mention this on the steam page or in any video game outlet, ever

Better question is how does one gauge %complete

>beat the main story
>But don't do any side quests or collectives
>Get refund.

>>375867878
You're saying being too short is an invalid reason of criticism for a game?

Remove hours limit and limit refund to just one week from purchase.

>>375867662
They should get rid of it
If people choose to pay for a game without doing proper research, they should carry the burden of buying a shirt game.
And the only devs that complain about the 2 hour rule are the ones who make shorty indie games that can beat within 2 hours

>>375867662
I would not change refunds with the goal of stopping developer complaints. If I were to make changes my goal would be to increase the benefits to the consumer.

I'd remove the Steam Refund and delete Steam Reviews so I make way more money off of the idiots that buy video games.

>2 hour cinematic experience in theater
$10.50
>2 hour "interactive" experience
$20

Maybe they should price their games accordingly. Sucks when you need to rely on screwing people over for profit huh??
Also why do developers care? The same people who would refund a game after beating it are the people who just pirate it in the first place.

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>>375867865
This. Make better games that people won't want to refund.

>Buy Refunct during Steam Winter Sale
>Takes 30 minutes to 100%
>Didn't refund because it was thoroughly enjoyable for $1

>>375868259
>>2 hour cinematic experience in theater
>$10.50
What the fuck?

>>375867662
>if you complain about people refunding your game we remove your game from steam because there must be something inherently wrong with it.
Good games don't get refunded

isn't Chinese room the fag(s) responsible for making the second amnesia game a pile of shit?

>>375868349
Yeah, that's what movies cost to view in the theater.

>>375868150
YES, FUCK CONSUMERS, THOSE ASSHOLES
IF MY GAME IS A PIECE OF SHIT AND THEY FELL FOR IT, FUCK EM

>>375867662
What did he mean by this?

Make it so that you can refund at any time no matter how the completion rating while keeping trading cards, achievements, and whatnot on whatever The Chinese Room shits out. Bonus for being able to send them a message regarding why you decided to do so.

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>bump up max time to 3 hours
>if a game is in early access, it may be refunded any time with no questions asked

It's a simple fix

How would the devs change their games so /v/ would stop refunding their shit

>>375867662
I wouldn't change a single thing.

>>375868150
Go away ChineseRoom.

>>375867662
It's REALLY simple. Developers should make games that people would actually like so they won't feel like their time and money was wasted and demand a refund. Simple, logical, reasonable. This complaining about people hating your shitty games thing is just cock.

>>375868556
I like it.

>>375867881
Why do consumer laws protect the consumer
REEEEEEEEEE

>>375867662
How about you price it accordingly to length too? let's say, 1 dollar per hour.

>>375868556
God, I wish. I would refund Rust immediately.

>>375867662
Change the time frame to five hours or three weeks

>>375869682
sure, now you have witcher and disgaea clones priced at more than $100, you truly are a genius.

>>375869682
How do you price a game with potentially infinite playtime then?

>>375867728
fpbp

Are these the people that made the Super shitty amnesia sequel or just shitty indie devs.

>>375867662

Who gives a fuck if they complain? The only ones complaining about this are devs who make games that barely qualify as a fucking video game in the first place and games that typically take no more than two hours to beat. Do you see any reputable companies complaining about consumers being able to exercise a basic right to refund a product that they don't like?

>>375868556
I like it make it happen.

>>375867662

Ban developers who complain.

refunds shouldn't even be a thing, retards need to stop being retarded and stop buying shit they have no clue about

If you have a short game, you need to either have depth or branching content. Something that gives the player a reason to come back.

A twenty minute interactive story is an art piece, not a commercial product.

>>375867662
First
>>375867728

Then shame every dev on twitter complaining that their shitty 3 hour of effort project can't be sold for 20 dollars with no refund

>>375867662
Refund within 24 hours. Only 1 refund a month. Fuck up once its a lesson. Fuck up twice its a mistake.

http://steamcommunity.com/games/593110/announcements/detail/1301948399254001159

Nobody on /v/ is talking about this?
How can Valve be so fucking retard?

How about they just make good games that people don't want to refund?

Why do they see the costumers as the enemy?

>>375868349

It's 11$ for an adult ticket where I am.

>>375877042
>Valve hates money

>>375867662
>change Steam refunds so developers stop complaining
I don't give a fucking shit if the company that just throws a bunch of shit on a map and calls it a game is crying because people are refunding their garbage.

2 hours is fine for most video games, these whiny cunts can deal with it.

>supporting developers for free
No. Only shitty developers need to worry about refunds

>People against refunds
Is every other person here a wannabe indie dev scammer, or is this the level of retard the average person has.
YOU ARE A CONSUMER, YOU WANT CONSUMER RIGHTS, IDIOT

>>375867662
>Chinese Room doesn't understand some games are not linear walking simulators
Guys, I'm 83.7% done with Mount and Blade.

>>375867814
That's what I did with Abzu.

>>375880040
YOUR MONEY OR YOUR LIFE

>>375871856
You pay $1 every hour you play. MMOfags would be broke.

>>375867728
Increase refund time to 8 hours/2 months

stop selling games that are less that 2 hours long

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>>375880040
and i'm 100% done with your shit

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>>375867881
>>375867662
Am I the only one who loves to watch these shitty Tumblr developers have meltdown as things go badly for them?

>It's another "Indie Devs think they're somehow immune to basic consumer protection and satisfaction policies" episode

>>375867878
If a game is 1 hour long and has 0 replayability, it has no business being more than $1-5 max.

Make a game that doesn't suck and people won't refund it. You made a game with less than 2 hours of content and charge $20 for it? Tough shit.

>>375884056
nope, my friend. im a fan of them losing their collective shit over things like this too

>>375867662
The ones complaining about it are the starbucks liberals that are progressive and anti-corporation until it starts taking money out of their own pockets.

>>375867662
Make it so you can't charge for any experience under 2 hours.

>>375884410
Wrong

Easy solution. Make the refund system proportional to the consumer's income.

It requires valve to collaborate with the government to obtain income figures of every steam account but with this beauty, people who don't need money to transfer it to developers and kids without money to keep them

>>375867662
Make it so that if a game does not adhere to "$1 = 1 hour of gametime," the refund time is quadrupled to 8 hours and 8 weeks.

they're right though. the 2 hour policy operates under the notion that all games are longer than 2 hours which frankly isn't true. its especially discriminatory against shorter form games and things like that.

the only reason you could possibly have for disagreeing with them is if you're some 14 year old who thinks Gone Home isn't a game or you have some grudge against Steam for letting VNs on the store, in which case you can fuck off retard.

>>375867662
>so developers stop complaining?

Just about the only the that would work is a ToS that required them to not complain.

>>375884541
Are you going to tell me the smalltime indie shits making walking simulators are trump voters? chinese room pls go

>>375884710
>the 2 hour policy operates under the notion that all games are longer than 2 hours

or that games shorter than 2 hours will be good enough to justify people keeping ownership of them. Or perish.

>>375884710
t. chinese room. The only games this effects are pieces of shit that people lament spending money on after purchase. If a game is good enough, a person won't bother with the refund process after they are finished with it. This only affects pink haired san diego indie fags charging $10+ for 45 minute walking simulators.

>>375867662
every time there is an update including a eula update the refund timer restarts

>>375884802
has very little to do with quality. people will game the system, they always have and always will. if they can get a game, beat it under 2 hours and get their money back, they will.

its an unhealthy business practice that should be re-worked sooner rather than later.

>>375884971
>If a game is good enough, a person won't bother with the refund process after they are finished with it
seems a false narrative. i'd wager developers of shorter games get more refunds because people complete their games and just want their money back than not.

if you're going to spout tired hipster developer memes, you could at least get the city right.

walking simulators are still games dude.

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>>375868265
>game thanks you for playing

Refunct was alright.

Make refunds opt-out for developers.

And then, make sure there's a big notice like Early Access that says something along the lines of "The developer of this title has prohibited refunds. This game cannot be refunded under ANY circumstances. Purchase at your own risk."

>>375885071
you're fucking retarded. stop making shitty games that can be beaten under 2 hours you retard

>>375885517
stop abusing consumer-fellating policies that allow you to get the entire experience of a game and then get your money back, retard.

>>375885234
>Make refunds opt-out for developers.
They didn't add refunds out of the goodness of their heart, Valve got their ass beat by Euro courts and were forced to allow refunds.

>>375869682
If we cap it at $60 then that would be a good idea.

Who's to determine the length of a game though? Devs would pad that shit.

anything that removes 2 hour walking sims and the people who make them is ok

>>375884710
>or you have some grudge against Steam for letting VNs on the store

Any real VN is at least 30 hours.

Make it an even more pro consumer scheme allowing users to sell games already in their steam library. If I never want to own a game any more it's a dev's fault. They should only get money for simultaneous owners of the product, while the secondhand market would guarantee a gradual lowering of the digital prices, unlike fucking Call of Duty that still costs a dick and a leg on steam for decade old games.

>>375876731
>their shitty 3 hour of effort project

you do know it takes more than 3 hours to make a 3 hour game, right?

>>375885071
>i'd wager
Don't wager, these developers have the sales numbers, they have the refund numbers, if they want to prove how harmful refunds are to them they can publicly post those numbers, but I've yet to see any of them do so.

>>375885581
The customer is always right, sorry your indieshit didn't sell well.

By cancelling Steam Greenlight and telling them to fuck of to itch.io.

>>375867662
Any studio that complains gets all their games refundable no matter of hours played.

>>375885581
>pro consumer policies are bad
Imagine being this much of a corporate cocksucker. I hope you are making good money from lobbying.

>>375867662
% based is fine, but it should require the developer to list the typical time to complete.

They should have to show you how many hours you are likely to get for your money. If a game is 2 hours it shouldn't be expensive.

>>375887567
>I hope you are making good money from lobbying.
>implying
This industry is so fucked the consumers do it on their own time more than the people who are actually paid to.