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Anonymous
tips and tricks of the trade 2017-07-10 04:20:04 Post No. 38268584
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tips and tricks of the trade 2017-07-10 04:20:04 Post No. 38268584
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>be me
>be working as a customer service telephone banker
>bombarded with calls of all sorts of inquires
>learn that you can get your fees refunded even if the responsibility is on the customer's head
>people getting away with not paying monthly fees, refunds dating to like 6 years back
>check own account fees and try to get refunded
>bitch at the booth said it was my fault and that she can't refund me even though i definitely can and did it for others
>call the bank and get my fees refunded on the phone
>submit online compliant form to blast the bitch
i understand most of you are probably non job NEETs but those that are employed, do you have any job related secrets that could benefit the public? also, for you passive robots, i really feel sorry for you, the world will try to rip you off and screw you up in so many ways and if you don't have the assertiveness to stand up for yourself, you will always be given the worst treatment. it sucks but it's true.
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Used to work for a well known company in my country. People have no idea how much of a shit fest it is in there.
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>>38268584
a secret menu exists in every fast food place
dont let jews and shills tell you that there is no secret menu and you have to pay 3 dollars for a 1 dollar burger
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>>38268670
Can you elaborate?
I've come to realise that anything related to customer services can be seriously fucked. Like we would have people's credit cards stolen and used online, making them loss thousands and if they happen to call some newbie in training, who has no idea how to lodge a fraud case, he could potentially never claim those thousands back. Also people put way too much faith on us and would blatantly give out all their bank details lol.
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>>38268742
>secret menu
I hate this crap so much, I work at a fast food place and there was a rumor in my town that there's a secret menu and now everybody's ordering bizarre stuff that's not even offered.
>hey can I get the purple orgasm please
>hey dude get me a meat rocket *wink*
>sup man please can I have a double funburger
It doesn't exist. I'm not willing to make some extra special snowflake order for you. We have a menu already and if something isn't on there WE DON'T HAVE IT.
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>>38268742
>hi, I want a burger, but I'd like to pay less money.
>are you my boss's friend or family or something?
>no, but the internet said there was a secret menu everywhere.
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