Electronic POS errors

>>60780247
most issues can be fixed iwth a reboot.

>>60780247
Most of the time there are multiple registers connected to a server that is in the same building and makes it easier to determine where the issues stem from

This is true in most fast food joints and some retail

Most common errors would be the POS machines losing their connection to to the master server which is usually fixed by a restart or remote desktop to the server PC.

They all run Windows by the way.

>>60780247
Pretty much everything. EFTs, printers (unable to open cash drawers), handheld scanners, keyboards, unable to get the correct prices from database etc etc.

>>60780247
You're asking in generic terms?
Remote in, close the ePoS interface, start it up again, and pray you haven't JUST FUCKED UP MY TILL'S CASH BALANCE YOU UNTRAINED CUNT.

If the company uses bespoke software, then refer to the manual, then follow the aforementioned turn it off and on again.

Anything more, reset the machine physically. If that doesn't work, book an engineer visit.

>>60780247
>I've just started my new IT job as a Helpdesk.
May god have mercy with your soul.
Or not, go to hell if you just forward everything to level 2 that requires half a brain cell to solve you fucking prick.