>was time warner customer and on the 15 mbps plan paying 60

>>60463629
Nothing will happen unless you do something about it.

First step would be calling them and asking what's up. Worst case they tell you to fuck off, but most likely they'll have a tech or an engineer look at the issue, if it's something on their end they can hopefully fix it easily, if it's a technical issue hopefully they can roll out a truck in a day or two to fix it.

>>60463629
>pays Comcast for 50Mbps
>receive 85Mbps
feels good man

>>60463629
>cable

Does your city have an alternative ISP? My city's local phone company offers gigabit fiber.

>>60463629
If you're using a Motorola surfboard modem throw it in the trash and get something better

>>60463629
if you call their customer service, odds are you'll be able to get the better price.

i know with cox, whenever your "special" price runs out (after a year or so), they'll offer you an upgrade at a discount and sometimes let you keep your current price for another year.

>>60463700
only otherone is at&t and they offer 3 mbps im not even going to flatter that bullshit

>>60463706
im using the one from the ISP themselves i feel like i have been grandfathered into the slower speeds and i dont like it at all

>>60463741
Is it DOCSIS 3.0 at least? If you're using their equipment that's even more incentive to call them up and bitch because they'll actually support that hardware, whereas if you were using your own they'd play dumb

>>60463784
im not really sure its the one time warner sent me when i first got service at this address about 3 opr 4 years ago

>>60463800
That would most likely be DOCSIS 2.0

>>60463800
>>60463817
Yeah what he said. Call them up and complain and maybe they'll just ship you a newer modem

>>60463817
yup this is the one right here definitely docsis 2.0

https://www.amazon.com/Cisco-Model-DPC2100-DOCSIS-Cable/dp/B008D5GKMG

>>60463887
Max for DOCSIS 2.0 is about 40mbps, so if they're offering 60mbps ask for an upgrade, or just buy your own.

https://www.amazon.com/NETGEAR-340Mbps-Spectrum-Cablevision-CM400-1AZNAS/dp/B0111MRLES

>>60463887
Fwiw I've been using this one for over a year and it's amazing. Came home drunk one night and accidentally spilled a bunch of water on it, and it worked perfectly fine the next day

https://www.amazon.com/gp/aw/d/B008Y7CESM/

>>60463629
What is a lawsuit?

The hell ? Are you living in a third world country ? Currently paying 40€ for 980mb/s (D) and 170-190mb/s (Up)
(Effective tested speed)