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Failing hard drive

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Thread replies: 63
Thread images: 2

File: Shitdrive.jpg (61KB, 1454x1130px) Image search: [Google]
Shitdrive.jpg
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I have a Seagate external 3TB hard drive, much like pic-related.
When I plug it in, I can play movies, music, etc from it for about 8 mins. Then the file stops playing and whatever program I'm using (foobar2000, PotPlayer, etc) eventually crashes.

I'd like to back up the drive, but I can barely get any files off it. If I have a 30 GB movie, the transfer drops to 0B/s before it completes.

Unfortunately, this is the replacement drive given to me after my original Seagate drive died under warranty.
I'm a retard and can't navigate Seagate's website for shit to figure out if I can get this replaced or not.

Any ideas on what to do?

Even a link to Seagate customer service chat would help.

Thank!
>>
Install Gentoo
>>
>>60286162
SSD or HDD?

Also fuck you, memer >>60286190
>>
>>60286190
I heard that's a lot of work. Will that help me any though?
>>
>>60286230
HDD
>>
File: gsmarena_002.jpg (109KB, 610x409px) Image search: [Google]
gsmarena_002.jpg
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>>60286162

Well known problem. OPen up the device and you will find a 128mb thumb stick like pic related

All you can do is format using ZIP to get back up to the full 3tb - it's compressed, but its your best choice
>>
>>60286276
This is false. This will destroy your drive.
>>
>>60286276
That's not my issue >_>
>>60286291
Yeah, I know... any suggestions?
>>
>>60286162
>Any ideas on what to do?
Try disassembling the external hard disk container to get at the bare harddisk inside, and putting that into a computer. There's a good possibility (but by no means a certainty) that that will allow you to get your data off it.
>>
>>60286315
By bare, I assume you mean so that I can install it like an internal HDD and not actually exposing the spinny thing, right?
So just connect via SATA?
>>
>>60286162
Any chance these are torrented movies and you still have the .torrent? You could actually torrent it off the drive using two clients.
There's other ways to do a transfer piece by piece, but I'm not up on them.
>>
>>60286302
http://lifehacker.com/5982339/diy-data-recovery-tricks-for-when-your-hard-drive-goes-belly-up

This a pretty good start for identifying the problem and getting clues on what to do.
If you either a) cant follow this guide or b) none of this works, it's best to take it to a specialist. They may have the tools and expertise to help you.
>>
>>60286343
>By bare, I assume you mean so that I can install it like an internal HDD and not actually exposing the spinny thing, right?
>So just connect via SATA?
Yeah.
>>
>>60286348
That might work for a some of the files, but not all of them. It actually was my backup drive for an old computer, too. Ironic that the backup should fail.
>>60286315
>>60286417
I'll give these a shot.

Any chance I can get Seagate to recover for free if this is a replacement for my first failed drive?
>>
>>60286230
>Failing hard drive
>SSD or HDD?
>>
>>60286510
>Any chance I can get Seagate to recover for free if this is a replacement for my first failed drive?
No. The safety of your data is your responsibility. They do not include $1000 data recovery with the sale of a $50 hard drive. You get the drive and a warranty to replace it if the drive fails. There's no way they can guarantee how long any drive will last.
>>
>>60286533
ssd can fail too retard
>>
>>60286604
Gotcha.
Only reason I was asking is because I DID purchase a warranty with the first one. Died. Replaced. Dying again. I wasn't sure if this second drive would still be covered.
>>
>>60286510
Perhaps a FTP client? Anyone want to chime in on one that can resume downloads and how to set it up to point to an external drive?

Looking at commands, I see xcopy has:
  /Z           Copies networked files in restartable mode.


Dunno if this is what we're looking for, but it looks promising.
>>
>>60286651
If it's still in the warranty period you're still covered. It covers you for the entire time period, not just for the first replacement.
>>
>>60286645

>failing Hard Drive
>Solid State Drive or Hard Data Drive?
>>
>>60286162
Sounds more like the USB controller failing. Perhaps you'll have more luck if you take the drive out of the enclosure and plug it in directly to the motherboard.
>>
>>60286728
More to the point, perhaps: Does it make weird sounds when it's failing?
>>
Why hasn't neo/g/ asked what the SMART says?
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>>60286728
>This
I've gone through a few
>always this
>>
>>60286693
Seems a little out of my league. Can you provide a link I can look into?

>>60286710
Darn

>>60286728
Yeah, someone suggested that. I'll try this first. I just happen to be building a PC in the coming weeks.

>>60286750
Not to my knowledge. Then again, it's difficult to tell exactly when it's going to fail, as I'm sitting there for several minutes with no issue, then nothing. I'm worried about testing this, especially if it's on its last legs.
>>
>>60286230
>3TB
>SSD
Sounds 'bout right.
>>
>>60286798
>Then again, it's difficult to tell exactly when it's going to fail
You don't need to tell in advance when it's going to fail. Just listen to it as it has failed.
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>>60286814
I'll try now. This won't fuck it up (more), will it?
>>
>>60286162
>Seagate
>Failed

What the fuck did you expect?
>>
>>60286798
https://support.microsoft.com/en-us/help/240268/copy,-xcopy,-and-move-overwrite-functionality-changes-in-windows

Try opening up CMD, and run
XCOPY source [destination] /y

When your read drops to zero, do what it takes to get the drive back up and run it again.
>>
>>60286824
Highly unlikely, but not strictly impossible.
>>
>>60286833
Are you somehow implying that xcopy would do a better job than any other file transfer utility?
>>
>>60286833
>/y
I meant /z
>>
>>60286800
we're almost there
https://www.amazon.com/Samsung-T3-Portable-SSD-MU-PT2T0B/dp/B01AVF6UHK
>>
>>60286844
All the ones that can't be restarted, yes, if xcopy indeed has that functionality.
>>
>>60286833
If SATA doesn't work, I'll try this.

Currently playing a video file. 4:20 in with no issues yet.

>>60286828
Hey, it was a gift. That's why they bought the warranty.

On that topic, building a new PC. Looking for some 4TB mass storages (and another one to backup this HDD to).

What are my best options for reliability that won't break the bank?
All the cheapest stuff is Seagate, on PCPartPicker.
>>
>>60286890
>What are my best options for reliability that won't break the bank?
RAID 1.
>>
>>60286926
Great. Literally twice as expensive.
Just two of the cheapest pieces of shit in RAID 1, then get another if one fails?

Or should I spend more up front for a more reliable drive (or two) so I don't have to buy more as often?
>>
>>60286750
>>60286890
So, the video stopped at 8:44. No audible anythings from the drive.

Interestingly enough, the timer on the video kept climbing upwards. Currently at 11:00 and counting, but the video hasn't moved.

II expect if I try to pause or close the player, it'll crash.

>Pausing worked.
>Closing did not.
>>
>>60286890
You shucked it already? That was fast.
>>
>>60286890
HGST have the best Hard Drives, then WD because they bought them.
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>>60286998
No, lol. I just played a file to see if it would make a noise. It did not.

I don't currently have the hardware to shuck and have nothing to connect it to.
Once I have another drive to back it up on, and an actual computer/motherboard to work with, I'll do that.

That's why I'm asking for HDD buying advice.
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>>60287014
You don't have some old computer you could plug it into?
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>>60287190
>>60287190
Nah, just laptops. I'm joining the masterrace, though.
Got some suggestions from another thread and am putting together a pretty good budget build.
I just need storage and RAM (and for the damn case to show up).
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>>60286957
>Just two of the cheapest pieces of shit in RAID 1, then get another if one fails?
Yes.
>Or should I spend more up front for a more reliable drive (or two) so I don't have to buy more as often?
I wouldn't do that. Even with the most expensive disk you can get, there's always the chance of early failure. I've had too many disks fail at this time to take the chance. I'm currently running RAID1 on all the disks in my NFS server, and always have a spare lying around.
>>
>>60287298
Hooray!
>Supporting the company that has screwed my over 1.5x.
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>>60287317
You don't *have* to buy Seagate.
>>
>>60287335
If I'm getting the cheapest pieces of shit, I do.

I'm not 100% opposed to it. If they have a laughably high failure rate, then I'll stay away, I guess. But just because I had a bad experience doesn't mean all of their products are shit.
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>>60287216
It's a long shot, but just in case: I don't suppose your laptop has an esata port?
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>>60287389
Almost certain it doesn't.
Like I said, a few more weeks. I'll get a few drives. Try again. Won't touch the faulty one in the meantime.
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>>60287420
Alrighty.

By the way, does the harddrive reliably start working again if you unplug it and then plug it back in (and similarly unplug the power cable, if any)? If so, that's a strong hint it's probably the enclosure rather than the drive.
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>>60286162
>Seagate

Everytime
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>>60287384
Just make sure you test your RAID 1 properly, so you know what to do when a failure occurs.
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>>60287457
Yes, actually. I can get another 8 and a half minutes if I unplug and plug it back in.
That's the only way I can get it to play anything actually. Watching movies 8 mins at a time is hell though.

>>60287490
Worth paying a premium for another brand?

>>60287498
Um, I have no idea how to test anything properly. Can you point me to a resource to help me out?
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>>60287514
>Um, I have no idea how to test anything properly. Can you point me to a resource to help me out?
Just pull a disk while it's running.
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>>60286926
>>60287498
Do I need a special motherboard/RAID controller to run two hard drives in RAID 1?
Or can I do this with software?
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>>60287599
Depends on your OS. I've no clue about Windows, but in Linux I use software RAID for everything.
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>>60287599
Almost all motherboards can do it fine on their own. It can also be done with software; in linux, this is usually more reliable than hardware raid; I hear it is less reliable than hardware raid in windows, but I have no experience to back this up.
>>
If I just want a cheap and reliable setup to store anime can I just buy a bunch of cheap HDs and swap them in and out of an enclosure as I fill them?
Or should I just raid 1 anyway?
>>
>>60286162
>When I plug it in, I can play movies, music, etc from it for about 8 mins. Then the file stops playing and whatever program I'm using (foobar2000, PotPlayer, etc) eventually crashes.

Is the drive plugged into a USB3.0 port? I have a drive like that and the issue went away when I moved it over to a USB2.0 port. Not exactly "fixed" since I have slower transfer rates, but fuck it. I have more important things to spend my time on.
>>
>>60286162
Look up ddrescue. Fuck with the flags a bit and you can usually get all the data off.
>>
>>60286162
having the same exact problem OP
did you drop yours recently, I think that's what caused mine to start doing it
Thread posts: 63
Thread images: 2


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