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I start working help desk on Monday Any advice?

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Thread replies: 25
Thread images: 3

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I start working help desk on Monday

Any advice?
>>
Meth
>>
Kill self kill first visitor kill poo in look boss not in that order
>>
>>58906068
How big is the company m8? Are you the only help desk guy in the office?
>>
>>58906068
Bathe and chew some gum.
>>
>>58906068
kindly revert back to us the same after the first day of work

t. Rajesh
>>
>>58906068
call in sick
>>
Immediately figure out how you can get from the help desk to something better, a server team, app team, just get a plan and do it. Talk to your manager and ask them how to get there. Otherwise you will be stuck in that position for ever.
>>
Here's your life from now on(watch it's funny)


https://youtu.be/uRGljemfwUE
>>
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>>58906068
>working at a help desk
>>
>>58906068
do it for one year then move on
>>
>>58906068
move up asap
>>
>>58906068
Learn how to install adobe reader and NASA ultron browser
>>
>>58906471

This is pretty sadly accurate. Get used to either remoting into peoples stations or walking to their desks because they will always give you wrong info or just not be capable of clicking 2 things on their own.
>>
>>58906068
Turn your brain off during work and don't take any harsh words personally.
>>
>>58906518
kek
>>
>>58906068

Toddposting on /v/ passes the time.
>>
>>58906752
Don't even offer them the option of doing it themselves. Remote in immediately because users are retarded and can't follow simple directions.
>>
>>58906813

Trust me I learned that quick enough. The amount of times I've had to remote in and click a single button or even remote in to type someones username because they didn't know that certain field was case sensitive is amazing. Like other people in thread said, look to move up. Start researching other parts of the IT field and also ask whenever you can to help with other projects.
>>
>>58906068
Prepare to lose any faith in humanity you ever had.
>>
>>58906296

Pretty big. It's for the government

I'm not the only guy there. I report to an IT manager
>>
>>58906907
>>58906435

I actually study network administration too. I even have a CCNA

I'm just doing helpdesk to get some experience. Pay is pretty good, so I think I'll stick around for 2 years at most. Then I'll see if I can get promoted to a net admin position or I'll jump ship
>>
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>>58906068
>Any advice?
Go back to being NEET.
>>
>>58906435
this.

meet all the people you can, be nice, solve their problems.

everyone knows
1) helpdesk sucks
2) it must be done by "somebody"

prove you're hungry and worth more than being that somebody in perpetuity.
>>
>>58906068
"Did you turn it off and on?"

GG you win
Thread posts: 25
Thread images: 3


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