> Please schedule a call with us
Is this what it feels like to be a valued customer? I don't even pay for this shit and they want to talk to me on the phone and discuss how to make their product better. Thank you based microsoft
>>58346840
>valued customer
>visual studio code
You didn't pay for that, anon.
>>58347124
>spending 15-20 minutes out of my life to explain to Pajeet and Ganesh why their code is so fucking shitty
>tfw you call and discover that they just want you to record answers to pre-recorded questions
Say what you want about microsoft, some of their support is top-tier
>complain about issue in MS service
>get called by software engineer 10 minutes later
>>58347326
>"yes hello this is ganesh at technical support you have many virus. please be paying two hundred dollar and we fixing your problem sir"
>>58347326
>do you want to submit bug report
>submit bug report
>six years later bug is still there
>>58347326
I'd say it depends on the product, if you look at windows forums there's 3 year old threads complaining about a workflow bug that hasn't been addressed at all, let alone fixed. Then there's stuff like VS Code where it's opensource, they're constantly sending out surveys and they follow up on survey responses