Ask a best buy employee anything.

How many $300 HDMI cables do you sell every month?

>>57603370
Does your geekfraud know what they're doing or do they rip people off?

>>57603412
I'm not sure about numbers, but it's where we get all our money since we can mark it up so high.

>>57603432
They know what they're doing but they offer service on brain dead easy shit like putting a screen protector on your phone for like 7 bucks.

>>57603494
And I think it's overpriced as fuck but I get why we do it

crazy customer stories?

Should I work there possibly with you?

are your co workers more competent than they seem to be? (which is not at all)

I worked at Best Buy for 3 years so I'll help out too.
>>57603578
No. Mostly, they aren't competent on the tech they sell at all. Sales associates are trained specifically to make things sound great without actually understanding it.

>>57603515
My store got shot up in 2010.

>>57603515
Don't.

>>57603606
Come on son, elaborate. Don't pretend you've got something better to do.

ok, so can you tell me what four hundred million seven hundred sixty-to thousand percent of 4 thousandth of 8 kilometers is in like... light years? And is it possible to give me that answer in Aramaic?

Fuck off George

>>57603630
I'm on the shitter. Elaborate on which part?

>>57603515
>Guy comes in looking for an external hard drive
>find a 2tb one, ask if it's big enough
>He says yea, asks if it's compatible with windows 11
>you mean windows 10?
>No my computer runs Windows 11 I'm positive
>I almost believed him

>>57603540
I like it, it's definitely not very everyone but my co-workers are chill and in general its not really too busy

>>57603578
It depends, a lot of my co-workers know exactly what they're doing, some are pants on head retarded.

what's your employee discount?

does it make up for how shitty the job is?

>>57603655
The shooting up and the crazy customer stories. Personally I'm more interested in the latter.

Now push it out and get typing.

>>57603370
Will you hire me?

Can you send me a free GPU?

have you ever mislead a customer for laughs?

>>57603675
5% over cost on a lot of stuff. The real deals are the accommodations though which are basically certain items with crazy discounts, I saw a $2000 TV for like $400 If you work in home theatre

>>57603686
The bar to entry is pretty low imo, I got in with no prior job experience listed and I make $10.50 an hour. This guy who started the same time as me makes 50 cents more because he's an eagle scout and has done a lot of community service. The big thing is just nailing the interview

>>57603677
One that always sticks with me is some dude that just walked around the store putting expensive shit in his cart. Consoles. Laptops. Everything that still had spiderwraps on it.. then he proceeds to just walk out the store with it all while flashing a gun at our yellow shirt.

He got arrested about 30 yards out the front door.


Another time, this lady I was helping was asking me for the most expensive of every item. Most expensive Mac, most expensive camera, most expensive printer. I already knew shit was weird but we can't say no without a motive. She tries to pay with a credit card and i tell her we need her ID to run it.. she flashes me her ID from her bag but doesn't take it out. I ask her to take it out and it's some paper shit and I proceed to call her out and she flips shit and runs our the store.

>>57603370
How often do you think about ending it all working at Best Buy of all places? Did you meet your monthly sales quota?

>>57603872
>yellow shirt
UKuck here. Please explain.

>>57603929
Loss prevention guy at Best Buy. Security basically

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>>57603370
i have this coming in the mail on tuesday. its going to be a 1070 because bestbuy screwed up. whats the best way to get an exchange for the 1080?

>>57603872
Were the two customers mentioned in your story African-American perchance?

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>>57603370
This is just for you OP
>Walk into a Best Buy
>Need an HDMI cord but don't want to wait for Amazon
>Ouch, cheapest cord is a $20 Insignia
>High school jock sees me and comes over
>Tries convincing me Rocket Fish with a braid cord is a superior brand
>Tries to convince me that he had interference/feedback from a fucking digital signal
>Tried to give him the benefit of the doubt but I was really close to reporting him for outright lying

>>57603962
Kek please don't tell me you spent that much on a gtx 1070

>>57603953
I see. So your security guys wear yellow shirts? Here they're all dolled up and wearing stab vests.

>>57604055
plenty of people who got their 1070 in the mail were able to exchange it for the 1080 since it was the advertised offer. if not then i can just get a refund. 1080 FE for $450 is a decent deal right?

>>57603998
>reporting him
To what end? Nobody will give a shit, least of all his manager.

>>57603975
The lady was black, the guy was white.

Trash is colorblind.

>>57604084
Yeah that's not bad, I thought you were just getting a 1070 for that price

>>57603914
I'm part time and I enjoy it, but I dunno if I'd make a career out of it

>>57603962
You can return it in store

>>57603641
bout tree fiddy newtonmiles

>>57603370
This is a geek squad question.
Do you guys pxe boot pc check? Is it even possible? I tried getting it to work but PC check doesn't like loading from ram in that fashion.

>>57604180
They don't. They use geek squad branded shit which is mostly just freeware tools that are stolen and rebranded. This software also allows remote control.

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>>57603756
>$10.50 an hour

>>57603370
are you at the google shop in Canada?
i wanted to ask if i can get an unlocked pixel xl
cause if they're still locked then there's no point

how do you feel about me coming in to buy three of your 4k tvs that are gonna be 199 this friday since i'm price matching them with my discover card? will you or your manager limit my purchase to one or two or would you/them let me buy all three

>>57605762
We don't price match on black friday

>>57605921
I know you don't, discover price matches your black friday ad

>>57605933
Uh idk to be honest. Call a best buy

>>57603370
you pulled any good Black Friday items for your self?

How many Nes Classics did your store get?

Why can't I buy certain refurbished computers that are advertised on the bestbuy website? Are they only available at specific store locations?

>>57603370
I use to work at WalMart. I know your pain OP. Retail is it's own little hell.

>>57606176
Not yet but I'm planning on it, either a MacBook air or a surface pro 4. I'm looking for a programming laptop. We got a bunch but I have seen them in awhile, probably sold out.

>>57606245
Yea refurbished means it was turned in for inspire credit and restored by geek squad, so they'll only be at certain locations. You may be able to get them ordered to the store you want or your house. Not 100% sure on that though.

>>57606716
This'll be my first black Friday. 8 hour shift. May actually fucking die.

>>57607415
>8 hour shift
>May actually fucking die
Diddums. You what will kill you? 12 hour manual labour shifts, get on my level, bitch.

Although I suppose working retail on black Friday may also kill you if you get trampled. Hmm.

>>57607415
You fucking retard. The "black friday" stampedes dont happen anymore.

The worst thing that happens is some chimpout between two old females over toasters and shit.

>>57607556
The stampede phenomenon seems to have found its way to the UK, THANKS OBAMA.

>>57607584
Its gone in the USA

>stores opening at 4pm on Thursday
>any big ticket item requires you to sign up in advance, no lines
>designated spots for products in the store
>week long """deals"""

>>57607613
Yeah I saw a sign in town the other day, "black Friday starts Monday". K den.

>>57607641
And it ends the third week of February.

Buy shit you dont need, friend.

>>57607649
I refuse, consumerist shit head

>>57607556
>You fucking retard. The "black friday" stampedes dont happen anymore.
I worked at best buy in the computer department a decade ago. We had some shitty ass laptop for $200 that everyone wanted. We put them all up front so the stampede would be easy and manageable. They literally ran past the laptops to get to our PC section in the back, as we are yelling at them that they are all set out in the front. People turned around and started running to the front. We had a couple collisions of people running in opposite directions leading to nosebleeds.
Over 1/3 of the laptops were returned for being so shitty.

>>57607484
>doing manual labor
wanna know how I know you arent white?

>>57607770
I am white, but I do look brown when I get home after work. Luckily I can shower and get it off, not many shitskins can say that now can they?

Why do you guys only carry Zotac GPUs?

>>57604246
Is that good?

>>57603756
>5% over cost on a lot of stuff.
I hear they may be capping it at 50% again.

which honestly only really comes into play for cables and shit, and every now and then a speaker

>>57607874
I've seen evga cards at the store before, maybe it's just yours

>>57608258
It's better than minimum wage, and considering I got it with no real experience.

>>57608300
Where'd you hear this? That sounds awful.

>>57603953
LP is a brain dead job and why I left

>>57608331
>Where'd you hear this? That sounds awful.
old friends in management from when i worked there ages ago.

last time it was rumored to be a ploy to drive up end-of-year sales, which would be supremely retarded since then you're just having the the staff eat up the stock of all the high-margin items, and making very little in return.

but it looks good on a "total revenue" report.

I work in the back at GeekSquad, pays alright but management is incompetent.

>>57603412
>mfw the cost of a $45 HDMI cable is $1.28

How does it feel to be working a dead end job OP?

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>>57608258
>$10.50 an hour
>is that good

>>57608331
>he's proud of working for literal peanuts and chump change

>>57608414
If he young bestbuy is a good place to start.

>>57608385
Can you elaborate on how they're incompetent?

>>57608403
I'm part time for college, really doesn't bother me

>>57603962
>>358261925
I got back from the store, brought that in and they 'made amends' and got me a 1080 for no additional charge. Others on Slickdeals have reported the same success.

Before you go, verify their stock of 1080s on site and select pick up at store option.

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>>57608414
>>57608414
>>>57608258 (You)
>>$10.50 an hour
>>is that good
Is 10 buck fiddy good?

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>>57609361
>decent 2 person apartment around here for around 1000-1200 a month.
How do you people do it?

>>57609402
>being so poor you need to have roomates
>working for 10.50 an hour

K E K

Your waiter friend probably doesn't even make 10.50 in 5 hours...nonetheless in an hour. I don't know how you peasants do it.

>>57609267
>Is 10 buck fiddy good?
I'd say it's golden. But I'm a dirty second worlder.

I have a question:

I went in the other day to pick a in-store pickup, and it looked like they already started a bunch of the black friday stuff early (Mainly on the 1080p TVs). I looked later and some of the deals I saw locally were not advertised in the Ad, any hidden deals or things going into Black Friday?

>>57609540
Do you have a SINGLE fact that shows that he made 10.50 in five hours?

Stop harrasing that poor waiter, are you trying to get him taxed?

>>57603675
Cost + 5% but there is often crazy deals for specific times for employees.
I got a $1700 Sony 55" 4K TV for $750.

Also half off my cell phone plan.

>>57609465
lmao kek-tier shitpost, m8

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>>57609017
leave that shit on >>>/pol/ then kill yourself, please.

>>57609540
the minmum wage for tipped employees is around $2.10, and some restaurants report tips automatically as "expected" (usually around 10% of sales to be safe about it), so if said server was repeatedly stiffed they'd be paying taxes on income they didn't actually earn.

in theory, they could actually "lose" money (owe more than $2.10 in taxes each hour) by being there.

>>57609537
All of our black friday stuff is already online, and to my knowledge there's no hidden stuff.

>>57610032
Anything at all on the 100 dollar 3ds? How many units did you guys get?

Any advice for someone wanting to cop one on your online store on thursday? As far as i know exactly what time the black friday deals show up online is kept secret.

>>57608490
Just typical management. Dont know anything about the departments and make changes for the sake of it. Stand around and talk for hours about issues but never solve anything im sure you know the type.

Ancient fag reporting here.

I worked at Best Buy, twice. First time in the 90's, again from 2004 till 2008.

By the 2nd time I worked there, they had slashed the employee discounts on the service plans ( I still have a PC that becomes " unrepairable " every few years.. new PC for 200 bucks ). The accessories were still 5% over cost. I heard they got rid of it, but that's cool that it's back now.

The worst thing about working there was the constant brainwashing by management. Now, I was the tech lead the 2nd go round for Geek Squad, and even then, I use to tell most of the managers to leave me the fuck alone with their " durrr we sell the best electronics " shit. It was non stop, every day. " yay! Go team Best Buy! ". I still know a few people that work there, and they are SO far into this shit, that you can't even talk to them. The company ( since I was there ), has taken it on the nose, HUGE. I don't know how that french fuckstain CEO has managed to keep that shit hole afloat. Every time I drive past any Best Buy, there is almost never anyone there. The times I DO go in there, it feels empty from times past when I worked there. The media department ( which drove a lot of the big stores ), is literally gone now. No one wants to buy Blu-Ray movies or shit like that anymore. CD'S? hahahahaha. Somehow their stock prices have came back up, but I guess that is just because they have cut massive amounts of employees ( I did have some friends that managed to get promoted, all the way to corporate office, only to get cut when the ship started it's trip down ).

>>57603370
Why do you faggots talk as if you are Bill Gates when confronted with a simple question like "why are all your video cards 4 years old and still $200?"

>>57608401
>http://www.princessauto.com/en/detail/50-ft-high-speed-hdmi-cable/A-p8475899e

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>>57603370
>work at Target
>no commission and no bonuses for shilling stuff
>can be totally honest with customers without worry of losing job
>mfw I've personally prevented at least a dozen people from buying Beats

>>57610567
i heard working at target is shit m8

>>57610147
bumpin my question

>>57610147
>>57610606
I can only check stock in store but I imagine we got a ton

>>57610567
we don't get commission either

>>57610606
No complaints from me, especially since I'm working backroom most days. Usually chill as fuck without being boring. And as far as entry level retail goes the pay is decent.

>>57610567
>>57610606
Worked at target for 3 years, was assistant in the produce section, but worked all of grocery pretty much which made me a little higher than the normal grunt employees.
Target is ok if you're there while in school or something, but after a while it gets boring and grates on you.
Retail in the 4th quarter is shit generally, and after the holidays it's just dull.
Still better than fucking Walmart though

>>57609630
>supporting white genocide
>when whites have built western civilization and have designed every technology you're using
Seriously consider suicide, kaffir-lover.

>>57608414
Dont downplay someone on what they earn, nigga. Have some decent, at least they are making.money

Why do you have razer laptopd online but not on display? Why don't you have the touchbar? (At least in my local one in LA you don't).

>>57610988
Razer laptops*
MBP touchbar*

>>57610988
We just got the apple ones with touchbar at my store. And we can just have everything on our website in store man, it may go up at some point it may not.

Sidenote: Touchbar not that big of a deal

>>57603370
If an item goes on sale after you buy it will you price match it?

>>57611389
if its within the return period then yea absolutely

1.) Best wireless earbuds?
2.) Are there any of your fellow employees that you just fucking HATE with a passion?
3.) What's the pay like?
4.) Do you like guinea pigs?

>>57611424
How long is the return period on TVs

>>57611444
1. Uh I don't use any but I've heard really good things about jaybirds, not the freedoms though.
2. Not really anyone I hate, but a guy who was hired at the same time as me is dumb as hell and does not stop talking, but he helps pass the time and he's not a dick or anything.
3. 10.50-11 an hour or so depending on your qualifications and how well you do in the interview.
4. I'm looking into getting a ferret, but Guinea pigs are great

>>57611482
http://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014

>>57611507
Fuck, I bought my p65 on oct/17 and its 200 bucks cheaper now

>>57611507
>4. I'm looking into getting a ferret, but Guinea pigs are great
Yeesh, get neither. Ferrets are WAY too much effort and upkeep. They're very high maintenance and incredibly hyperactive. They're just constantly ON, all the time.
Guinea pigs are much, much easier to take care of but they basically just don't give a shit about you. As long as they're fed, they'll go out of their way to avoid you. And when you finally do pick them up, they'll only want to go back into their cage.
Rodents in general just don't make great pets, come to think of it.

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>>57611507
get a reptile instead

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>>57610723
responding to a plea for >>>/pol/ with more /pol/ autism
>:^(

>>57603370
Do you guys still sell cassette tapes?

do you pricematch microcenter? if not, what do u pricematch?

>>57611557
Sounds like your just a shitty pet owner. Guinea pigs can be as loving as a dog but you have to spend time with them to get them to love you. I got two piggies right now. Soon as I come home I open thier cage door and they run up and jump all over my feet. I also have 4 pet rats that are just like little dogs but they only live to be 3 years old so it hurts to get attached to something that doesn't live long

Stop selling my family members shitty laptops

>>57611619
Huh. Maybe I am a shitty pet owner. Everyone I know who has ever had guinea pigs usually says the same thing, though. Oh, well. That just makes me kinda bummed out.

...Why rats?

>>57603370
Why have you not killed yourself yet?

Seriously, the employees at mine look like they're on suicide watch or something.

>>57611687
Retail work will do that

>>57611661
My wife had rats when I met her. She got her first one when her brothers snake started to shed after he bought the rat to feed her back when she was a kid. Now we have no less then 4 rats at any given time. I was kinda creeped out at first but really to they are great. We let all 4 run free just about 24/7 around the house. They go back to the cage when they gotta poop or pee.

I'll be watching a movie and I'll just feel a rat on my foot wanting to get up in my lap for a nap. They are so cool and as long as you introduce them while they are young to the piggies they get along great with them. Piggies are not the best with thier poop though so they can only run free in the animal room

>>57611687
>the employees at mine look like they're on suicide watch or something.
They make it a point that the workers receive no commision, yet they are rated on how much trash they push on the customers.

Think about it.

>>57603370
does returns check SN's on like mice.

ex: I buy a deathadder 2016 or chroma (cash) and put in an older deathadder that doesn't look like shit or one that is maybe defective but out of warranty and return it.

>>57611547
sorry man, you can still turn it in for in store credit, although i have no idea how much you'd get for it.

>>57611557
>>57611592
i'll keep these things in mind

>>57611595
i've seen those things that let you plug your phone into a casette player for your car if that's what you're looking for.

>>57611609
we price match everywhere that isn't too sketchy. i doubt we'd price match with alibaba or shit like that

>>57611687
there's a couple guys in my store that look like they're in constant pain, but i haven't been broken.

yet.

>>57611629
they probably didn't pay much for them. pretty much anything lower range is gonna be a piece of shit

>>57603370
Got any tech illiterate horror stories?

>>57611727
rats are cute!

>>57611772
Not worth it, stop gonna call the customer service number to see what's up. Maybe I'll get lucky

>>57611629
>Someone's family member comes in with a part list for a laptop or just wants a powerhouse of a machine
>i7, 16GB RAM+, 256 SSD and 1TB HDD combo
>Can only spend <$400
This is the typical customer. They want it all but don't want to spend jack shit.

I've had several 20-25 yr old autistic spergs come to me wanting a gaming laptop for $500 or so. I just laugh in their face, point to the >$999 gaming laptop section and say it's either that or forget the laptop and custom build it. Which, I have actually pushed people to logical increments to get custom build their own shit for cheap- I don't give a fuck about my 'goals'.

>>57611757
we actually do. nice try

>>57611774
a lot of people thing external harddrives have to be made to work with certain operating systems or they wont work. most people thing a computer is the monitor and not the tower.

>>57611788
rats are cute, but nobody wants to be the rat guy

>>57611807
my team lead has told me you don't even get fired for not meeting your goals they just train you more, which is pretty cool.

>>57611774
Every day you have massive amounts of dumbfuckery. It's too hard to remember them.

However, I have built a list of mispronunciations of Lenovo.

>Lanahvo
>Lenarvo
>Lanoo
>Lenardo
>Laveeno
>Lenovi
>Leeno
>Loovani
>Leero

Not even joking. Gets me every time I hear a new one, and I stop the conversation to make a note of it on my phone.

>>57611609
They should if there's one in your state. You might have to press a bit but they should. So should staples, frys, officemax and other electronics stores. There's a microcenter 50 miles from me, a best buy half a mile away and a frys 8 miles away, and they all price check eachother if you ask.

>>57611823
>most people thing a computer is the monitor and not the tower.
I thought that when I was 5 desu. Although I had an imac at the time and later found out how computers worked at my elementary school.

>>57611727
What if they want water? Do they drink out of a bowl?

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Geeksquad agent reporting in. I want to die.

>Hate all apple shit like normal /g/
>Have to do with APPLE shit now with apple care. FUCK
>Have to use apples convoluted system that makes no sense to diag and ship apple shit
>Customer comes in with a iphone 7 in PIECES(it looks worse than pic related). You cant even hold it.
>Let customer know immediately that abuse is not covered
>REEEEEEEEEEEEEEEEEEEEEEEE
>Manager, "Humor them and try to send it to apple"
>APPLE SYSTEM: "CAN YOU PROCEED SAFELY? "no"
>Nope.webm, nothing I can do. Maybe apple will help you?
>Show them on receipt that it says NO ABUSE COVERED. The e-mail is also sent with the terms
>45 minutes dealing with this bitch and 3 fucking minutes before closing
>Customer: "I am going to call the cops"
>Have to stay even longer. FUCK. Start playing FUCK THE POLICE on work computer
>Cops come kick them out quick as fuck and are showing me the dave chappelle snl skit
>Go the fuck home and shitpost on /g/

>>57612012
>i am going to call the cops

imagine being this fucking retarded

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what up senpai

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>>57612012
>>Customer: "I am going to call the cops"
what did she mean by this

>>57612012
Another FUN story:
>Customer comes in slaps laptop down
>Starts bitching that his over a year old laptop that is a generic Pentium with no ssd IS SLOW and has NEVER worked right since he bought it
>They DO have bestbuy extended warranty. If you are nice and have everything and have a clear cut issue (like doesn't turn on) sometimes you can get store credit.
> They are bitching that the laptop now doesn't turn on. Notice charger doesn't have an activity light on
>I grab a charger and SURPRISE it turns right the fuck on. No issues.
>The customers say its been here before 2 times!! Check it out and only for infections and os issues.
>Let them know if I send it out and they find nothing wrong they will charge you and it will take 2 weeks.
>I can also order you a charger but that would take 2 weeks.
>shit hits the fan x2
>Since they have been fucking rude I secretly tell my manager "don't give em shit"
>They start SCREAMING saying they could get better service from Walmart ( i tried to not laugh so hard)
>Me being the nice human being that I am I even let them keep the extra charger I used to test the laptop

>>57612186
Should've given him nothing fuck him

>>57612229
He should've jumped over the counter and pimp slapped that motherfucker

>>57612186
Remembering more stories

>I am multitasking like a MOTHERFUCKER
>Busy day
>For every 1 out of every 10 is a stupid call that is not even supposed to be transferred to gs
>get a guy who says he wants a computer that has 64 gigs of ram.
>"Let me transfer you to computers"
>It is transferred RIGHT THE FUCK BACK
>Guy gets pissy saying that he wants a computer with 64 gigs of RAM!!
>Explain that he called repair and he screams,"I know! You guys have computers that only have a max of 32 gigs of ram!!!"
>... Then why are you calling me?
>"I want you to ask your fellow geeks where I can buy a computer with 64 gigs of ram
>I immediately reply online only, and probably not even bestbuy.com
>"I WAN'T YOU TO ASK YOUR GEEKS!!!"
>... Let me put you on hold.
>Start making fun of this guy on hold for 5 minutes, coworkers laugh at the time waster
>"Gee sir I talked to ALL the agents and they all said there is no where locally that you can get a computer with 64 gigs of ram.
> I know he is not done and I still have tons of shit to do
> He's about to talk more
> "And that's all Thank you for calling GEEKSQUAD have a nice night" and click before he can respond/

>>57603515
>Be me, a Microsoft Expert
>Walk up to morbidly obese lady and her even more obese son
>Friendly greeting.avi
>Mom asks about black friday pricing
"oh the ad is already on our website minus a few deals"
>Go-go-gadget thudercunt
>Mom.exe has crashed
"WHY THE HELL DONT YOU KNOW??!?! WHOS THE MANAGER BEST BUY IS OUT! O-U-T OUT!
>Computers supervisor walks over
>Asks her to calm down
>Mom.exe has recovered successfully and has entered rage mode.
"WHAT DO YOU MEAN CALM DOWN YOU ARE FALSE ADVERTISING AND LYING WHY DONT YOU KNOW WHAT THE SALES ARE???"
>Computers supervisor looks at me like what the fuck.
"Ma'am the sales arent available because its not black friday yet. The ad is up but some sales wont be available until thursday when it begins"
>Mom.exe busts a tit
"WHY NOT?!?!"
"Because ma'am its not thursday yet. today is sunday. Thursday is later this week."

>Mom leaves in a huff.

#straightoutofwalmart


>Be me again. On lunch checking numbers off the floor
>Customer walks up to geek squad to pick up a computer.
>Customer is very pissed that his shit was pack so deep
>Customer is cussing at geek squad as he walks aways
>Customer turns and trips, dopping his computer
>Shattered screen.jpeg
>Customer.exe has stopped responding
>Customer walks back to geeksquad and asks them to fix.
>Geeksquad agent giggles and whispers "they come back, they always come back"

I seriously wonder how some of these people tie their shoes in the morning or leave the house without a helmet

>>57610032
Well there are a couple items hidden but its only small shit like extra $20-50 off.

>>57612354
>Customer paid for diag 99$ on custom built pc
>We suspect its motherboard. She brings us one to try
>Explain that since she only paid for a diag we can't fix the computer we can only trouble shoot with the provided motherboard.
>Gets fucking RUDE AND DISRESPECTFUL
>"HOW AM I SUPPOSED TO KNOW ITS WORKING AM I SUPPOSED TO KNOW IT WORKED. " We can take pictures of it posting"
>Bitch. Bitch.
>I know its fucking retarded since we have to constantly go back and forth between mobos but fuck she is RUDE.
>Manager says, "Return the 99$ diag and charge a geek squad 1 year 24/7 for $99."
>Normal price is 200$ and it includes 3 pcs for diags, restores, cleanings, software installs, and most gs labor. and even some remote teamspeak shit too"
>Say okay I'll do it and do you a favor. Since this shit never happens
>Do return and transaction, customer has to pay nothing more. Let them know the ETA
>As she walks out she says in full fucking spite, "Don't say you're doing ME a favor! You're doing YOU a favor"

>>57611994
They always have access back to thier cage for food and water. But the rats also drink out of the dog bowl and sometimes eat the dogs food but compared to the dog they only eat a few pieces of kible each so it's not like the dig misses out

>>57612012
I supervised at home Depot back in the day and got the cops called on me weekly because I wouldn't approve whatever dumb shit person was trying to return.

>>57612536
Was it always the same cops that came to see you? Were they like "oh it's this guy again, with his insane customers"?

>>57612536
Did the costumers get in trouble for wreckless fagotry and wasting the cops time?

>>57612551
>>57612559
Different cops all the time. Some were chill and laughed with me others were real shitty to me and my staff. One dude who called out out in cuffs because he refuses to leave the returns desk when I refused a return on 700 bucks of loose plumping hardware that he accumulated over the years.

>>57612481

>I usually "fulfill" a warranty multiple times a day
>Your geeksquad warranty gets cancelled but you get store credit to get a new device
>90% of people are totally happy with this since technology changes so rapidly.
>You can buy whatever you want, it doesn't even have to be the same. You can even pay the difference and get something better.
>you just loose your old warranty
>but the 10% throw a shitfit
>"I LOOSE the warranty?!?! ON MY SHITTY BROKEN DEVICE??"
>If they were nice I can refund the warranty if its less than a year, but they rarely are.
>Well I COULD ship it out and you could be without TV/phone/laptop/tablet for 2 weeks. OR I can fulfill it and get a new one now.
>Slowly it dawns on them. So slowly.


Another fun thing.
>CELLPHONES have a service fee. Usually 150-200$.
>It even says it clear as day on the fucking receipt
>They don't get one right then and there. It has to be shipped to their place and they put the old one in the same box and ship it back with the provided label.
>The line I always hear KILLS ME because I hear it ALL THE TIME
>"I have to pay?! What's the point of the warranty if i have to PAY!!"
>Explain no matter where you bought the phone you would STILL have to pay their service fee
>"Whats the point of the warrranty!!!!"
>Well if you had nothing you would be out a cellphone. Since you have a plan you only have to pay less than a third of the phones value and they usually give you another phone.
>"give you another phone" is the magic line that usually works

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>>57612639
I did that with Circuit city. My 6800 went all the way to a 9800 and they ended up refunding me all my money because they stopped carrying the AGP sockets.

>>57612639
continued.
>After explaining that they have to pay a service fee and explaining the "why did i buy a warranty"
>Customer finally settles the fuck down
>Double check shipping, everything looks perfect
>Explain that its going to be about 7-10 business days. He looses it.
>Explains that he uses his phone for his business!! and they he is a bestbuy platinum customer and is there ANYTHING he can do to make it go faster.
>The phone in question works fine, just has shit battery
>Explain even if you gave me money there is no way to speed it up. It's an automated system that does everything,
>Its a god damn Saturday night anyway
>Call manager who doesn't deal or understand shit about geeksquad
>He listens to the customer talk about how important they are
>"Ok Mr. Customer I got you!" totally agreeing and inflating this guys ego
>He runs his fingers over the keyboard (like a fake hacking scene from CSI) and says
"THERE WE GO! I put a note in it for priority and it should get taken care of first"
>Look at screen. He did nothing.
>Click next.
>"Have a nice night!"

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>>57612712
>>After explaining that they have to pay a service fee and explaining the "why did i buy a warranty"
Are you allow to tell them "it was in the contract" and tell them to eat shit?

>>57612722
My weapon of choice is the god damn original receipt. Most bestbuy employees just check the purchase date and the item in question to make sure it matches with what they are holding. However I print out the receipt for clarifying. and the fact that they can hold it adds more depth versus me looking at a monitor.

>I bought this within the 1 year!
No you didn't. HERE LOOK
>I bought this with an extended warranty
No you didn't. HERE LOOK
>I shouldn't have to pay anything
No you do. HERE LOOK

>>57612712
I work in medical and I use that bullshit trick all the time. I just lie about whatever they are bitching about, I'll litteraly say anything to get the shitty person out of my life.

>>57612777
I feel that I am getting punished for not bullshitting enough

>>57612815
You gotta bullshit the most. More bullshit the happier you'll be

>>57608414
So what? Maybe he just graduated high School and is looking to get some Money before college.

I'm 19yo myself, currently working for 11€ an hour (germanfag)

Another Best Buy employee checking in here (computer sales associate)

I'm thinking of buying a 4k tv from you guys on black friday.. which one would be the best for under $600?

>>57615879
The ticket sale that you probably don't have a ticket for.

What's your favorite pie?

how can i scam bestbuy

>>57616588

Be respectful when demanding a manager. If you're not acting like a piece of shit, management will fold every fucking time.

Every.

Fucking.

Time.

>>57617019
This.
At my store, the management is so soft when people are relaxed and don't yell. Just yesterday I witnessed a manager give 2 years protection for free because this woman said it was a gift for her mother.

>>57608414
lol underage pls go. I was making 5 an hour at BB many years ago. Starting wage of 10 is good at entry level.

>>57617019 here.

I'm former Best Buy Mobile, so I can contribute as well if anyone has any specific questions. Was there as recently as last Black Friday.

Another GeekSquad Agent here. Somehow i got off for black friday

>>57612481
SOP for diags is you can use the 99 that you pay for towards the repair of the issue, such as hw install of a new mobo

>>57617019
>>57617054
>>57617436
>>57617591

OK fags if you know your job so well what is the best 4K on sale for black friday? I'm planning to go at 5pm thursday

>>57618956

By purchasing a 4k you've fallen for the Plasma/OLED meme all over again.

>>57612639
>>57612712
The fuck is this shit? Is this a phone only thing?

Every electronic device I ever had to warranty, I simply got an RMA from the manufacturer and shipped it to them for repair/exchange.

I just wanted to buy some Cat6 cables and 3 feet cost the same as getting a 100 feet online. I know you pay more for the convenience but come on.

>>57620795
our markup is insane on that stuff but it's the only way we make our money. blame apple for giving us almost nothing for selling their shitty overpriced laptops

>>57620620
Service fee's are for phones only.

If you buy something from bestbuy and it gets fucked and you bought no extended warrant you MIGHT be able to return it within the manufacturers warranty.

The benefit is:
1. You don't have to wait a month+
2. You don't have to pay shipping out of your own pocket like some scumbag manufacturers
3. Some manufacturers will just give you a refurbished device
4. You get store credit, but you can get whatever you want (returning a tv and you want a laptop? no problem). If it's more expensive you can pay the difference

PROTIPS:
Be NICE and don't scream.
The device must be IMMACULATE as possible. This may be hard but dents, chips, and scratches may be the difference between getting a new one, sending it out to service, or getting NOTHING
KEEP your receipt. If you don't have it make sure you had the card you used. If you paid cash you are probably fucked.
Bring EVERYTHING that came with the device.
Having the original box is always helpful. at least save your barcode!!

>>57620795
If it makes you feel any better, employee discount makes those cables only like 97 cents :^)

>>57617144
>poorfaggot mad he had to slave for mere peanuts and leftover scraps

K E K so fucking glad I'm not a filthy poor faggot like yourself.

Why is your selection of computer cables so horrible? You have the shelf space, why cant you cram some fucking molex adapters in there?

>>57623691

Because BB makes more money on Insignia shit.

>>57603370
Do you work at best buy?

>>57624059
Yes

>>57603370

Is the discount still wholesale + 10%?

>>57603370
Best buy fucked me pretty hard, this was a couple years back when I was 16.

>google "jobs for people under 18" because I lived in a college town and no one was allowed to hire minors
>best buy comes up
>"oh, i'm really good with computers and shit, i'll apply"
>apply
>the first manager loves me, sends me to head manager next week for 2nd interview
>second manager loves me too
>he says "I'll email you with the job offer link right after"
>wait
>no email
>1 day later
>call and ask why no email
>"oh... i dont know if we still hire minors... i'll check for you"
>try to keep contact for another week
>cant get ahold of that manager
>a week later
>"sorry we actually can't hire you because under 18"

Fuck that. I was offered $12 an hour too.

>>57624337
Wholesale + 5%

>>57624350
I know a 17 yr old that works at my best buy, they probably changed the rules

>>57624350
That's fucked up Senpai. Everywhere around here hires around 14 and even stores like best buy hire at 16 ;_;

>>57624380
It's actually probably a regional thing.
This is exactly what he told me to the best of my memory:
"even though you've graduated high school and California doesn't consider you a minor in labor-related affairs, nationally best buy can only hire 18+ because of some machinery that can only be operated by 18+"
So I don't really know what's the deal with that.

>>57624417
When I was 14 I was looking for jobs like fuck, almost nowhere hires under 16.
I ended up working a really shitty job at a mexican run sushi place. That has scared me off food industry forever.

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>>57624380

Oh yeah; I worked there when I was 17.

That was 14 years ago.

Winter is coming.

>>57624448
I guess things are different here in Canada.
I work back-end at a grocery up here, have for 3 years. I started when I was 16. I wasn't supposed to use the Power Jack or cardboard compactor/bailer because of provincial regulations, but none of the management at the store really cared as long as I was careful and wasn't doing anything stupid when corporate came a callin'.

>sold a laptop to a guy on eBay once
>he was late to pay, and soon as he got the item he wanted a refund.
>tried to help him with his so called "problems"
>(like the Ethernet not working, and him actually being unable to find drivers online)
>but he wasn't having it
>he said "I work in Geekswuad at Bestbuy. I know how to find driver for a computer." (the actual message he sent me word for word)
>figure alright this dumbfuck isn't having it so I accept the return
>get the laptop back
>test all the shit he said was wrong with it
>everything worked fine
>fucker just had buyers remorse
>look at the browser history
>he didn't even try to find the drivers
>look at the WiFi history
>his SSID is "FBI Van #76"
>had a kingdom hearts avatar on his ebay profile

So basically fuck Bestbuy, fuck Geeksquad and fuck that guy.

The greentext is shit but I don't care, I just wanted to get this shit off my chest.

I work in the mobile department of Best Buy. Ask me anything

>>57624751
do you see 13 year old white girls begging their daddies for the newest iphone a lot?

>>57624751
Why do you guys make me do shield installs. FUCK

>>57624551

Top kek, I both worked in Geek Squad and sell on eBay, so this gave me double keks.

>>57610643
But what about the pussy. Target after hours parties i heard get wild. I see little hotties that look like they could easily be taken advantage of at my local Targets.

>>57624761
Actually yes and they ALWAYS want the fucking Plus model when they KNOW nobody has it. And when I do have it, they pout at me because I didn't have the 256GB Rose Gold or Jet Black mode. Sometimes they come back a week later asking for an exchange because they cracked it

>>57624769
Because they're a pain in the ass, thats why.

>>57624850
Fuck, those people are the ones who infuriate me most.
>know nothing about electronics
>whatever's the most advertised must be best! mentality

Also what the fuck is a 13 year old going to do with 256gb on a fucking mobile device.

I'm still going strong with my tiny 16gb 5s.

>>57624899
I have no fucking clue. I don't even use that much on my desktop. I blame Apple for the shitshow the iPhone 7 has been. They hyped the fuck out of the Plus, then intentionally didn't make enough to meet demand. So when people know we don't have it for weeks in a row, they think its the most hype shit. Seriously, fuck Apple. The Note 7 recall was less of a pain in the ass than this fucking iPhone lifecycle

>>57624954
I'm actually thinking of upgrading soon.
Is the iphone 7 (not the plus) worth upgrading to at all? I really don't like the no mm jack meme, but everything else looks ok i guess.

>>57624994
Nope. Its a step away from being a direct downgrade from the 6S. Only thing actually decent on it is water resistance, Everything else is not worth the upgrade or a meme.

>>57625058
Could you explain on how it's a step away from being a direct downgrade? Just curious. thanks.

>>57625124
Not the guy you were talking to, but I hate the new home button and lack of headphone jack. It's very fast though, honestly if those things had stayed I'd have seriously considered switching from my gs7

>>57618956
Just look at the fucking best buy website and type "4k" in the search bar dipshit.

You probably wont even have to click "sort by lowest to highest" since it will autodetect that you're poor as shit.

>>57603370
Why do you not sell DDR3/DDR4 memory or CPUs or internal computer hardware and instead sell shitty ass Intel Pentium or Celeron crap processors. Like come on now seriously?

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>>57620045
>>57620045

lol look at the poorfag

>>57612362
Sounds like a normal BT-1000 chimp out to me.

Tell Stevie in Erie PA to stop hyping his job up so much. He brags about being sent to cranberry for a two day training seminar on being a salesmen and always talks about making more sales than his coworkers. Sick of it dude. Stop throwing around your buzzwords like "solutions". It's a sale. You didn't create a solution you made a sale. You ripped people off by marking your shit up like crazy and convincing them to buy shit they don't need. You charge extra for the same benefits amazon gives you for free and you are trained to sell and question every aspect of the customers use. I bought a netbook for notes. No i don't need protection no i don't need anti virus no i don't need office professional no i don't need a printer no i don't need a wireless keyboard and mouse that's why I bought a tiny netbook.

Fucking Christ best buy is the biggest Jew in the tech world. P.S I know your geek squad all over the nation doesn't follow privacy policy and law. And I know you're trained to convince people to do data backups at exorbitant prices and try to sell them new computers.

My question is: Do you feel bad for what you or your company does?

>>57629610
Lmao mad af

>>57629635
Rightfully so.

>>57612012
>be me
>in best buy
>old guy from rural area next to my city walks in
>goes to geeksquad counter with 9 year old tower
>standing in line behind him to recycle an old printer
>smell cigarettes
>pretty sure that's not gum in his mouth
>anyways, he gets to the front counter
>"my 'puter won't boot"
>they take a look and tell him the price of a diagnostic
>he loses his shit
>"fuck man imma just tryin to fix this god damned thing"
>he drools his "gum" a bit as he talks
>dontgetonmyshirt.jpg
>geek squad agent does the usual "i understand your frustration" talk
>"no no no Imma makin' a citizen's arrest!"
>walk out of the store
>drive away while two cop cars drive up

>>57624994
>Is the iphone 7 (not the plus) worth upgrading to at all?
Not really. You'd be upgrading almost solely for the yearly performance bump that only matters when you run a benchmark.

>be me
>buy a iPhone 6 from my friend for $100 to replace my Nexus 5
>literally no issues even though the device is a year or two old
>literally no lag
>all core iOS features work
>literally no reason to upgrade for a while

Just get a used 6s (or 6 if you're poor).

>>57611592
>have to keep insects in the house to feed them

Nyet