Verizon general questions thread

>>56560408
Yeah Ive got a question. Why the fuck did verizon disable the internal fm recievers in the s7 edges they sell? That kinda pisses me off. In fact you do a lot of things that piss me off. If it werent for them being the only network that actually gets coverage at my backwoods home, Id tell you to shove it, and switch to a better company.

>>56560481
>Why the fuck did verizon disable the internal fm receivers in the s7 edges they sell?
100% honest. I have never even heard of this before. If I had to guess it was because of some kind of contract deal with either the manufacturers or us. Like you said. Verizon works in the midwest more or less because no one else has to excess dosh to expand in low revenue return states.

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>>56560408
Ok I'll play your little game verizon fag

In my store the iphone 7 turnout is out of this fucking world

Everyone is asking for them and I'm telling them that it won't be until mid october before they get their preorder, maybe later.

The Note 7 recall is going to shit, I've already have a couple of customers that came in angrily asking for a loaner phone until the replacement notes arrive, I'm just a floor lead so I usually just throw them at my store's Assistant Manager

Also I feel like you fuckers are starting to feel the heat because I see more and more verizon commercials taking shots at us and T-Mobile

>>56560408
I live in a shitty area and vzw is the only carrier that consistently works
is your prepaid plans worth a shit? was thinking of buying some cheap phone off swappa

do you have FIOS in your area? do you have FIOS in your area? do you have FIOS in your area? do you have FIOS in your area? do you have FIOS in your area? do you have FIOS in your area? do you have FIOS in your area? do you have FIOS in your area? do you have FIOS in your area?
i used to work in a verizon store as a fios shill, it was pretty cash cuz i slept in the back and I only came out when they needed me
>summon the man of the internets

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>>56560636
Also, speaking of the note 7 I love how the media is blowing it out of proportion like it's going to blow up like a nuclear device and take out a city block or some shit

At least that's how our costumers are asking

I had a lady call and ask if she was going to be ok like her phone was a ticking time bomb or some shit

Our Samsung advocate (the guy that gets the free samsung phone on release every time) says his note 7 has absolutely no problems

>>56560636
I live in the midwest. You fucker literally are irrelevant.

We see people walk in daily with T-mobile and Sprint phones because they are here for the oil or replaced by the military. We don't even have to work hard because only AT&T has even semi-reliable service out here. Everyone else is an instant customer.

I am pissed about the Note 7 recall myself because some high level order told us to just give them whatever they want and THEN give them a new Note 7 when they come out. We have no way or relatively tracking these transactions or pulling up a fast reference in a few weeks when they come back in. Samsung has royally fucked us front end wise.

>feel the heat
The last time anyone thought you were the shit was when a minute of call time was $0.10

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>>56560657
Current smart phone plans are as follows.

>$30
Unlimited talk/text. No data.
>$45
2gb data unlimited talk/text (+1gb with auto-payment)
>$60
5gb data unlimited talk/text (+1gb with auto-payment)

If you bring your own phone and are only responsible for your own bill. Prepaid is good. Same service and damn near same network priority. Post paid gets more affordable when you have 2+ phones and then you can use the device payment to get expensive phones with next to nothing upfront.

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>>56560680
>mfw I steal verizon customers on the daily

For fat $2,000 commission checks, no less

Which, to be fair, get taxed to shit

>>56560668
Yes it is being blown way the shit out of proportion. If I had a Note 7 I would be plugging it into some ratshit $2 charger from the gas station and burrowing it under my mattress praying to christ it ignited. The lawsuit winfall would be like finding a fucking golden ticket. Still people like to come in and over state the situation. One guy got angry concerned "for his families safety" because it could ignite without warning.

Nothing but wasting time swapping devices and transferring 4,366 photos for an hour because some cunt doesn't know how to back shit up himself.

>>56560729
>Nothing but wasting time swapping devices and transferring 4,366 photos for an hour because some cunt doesn't know how to back shit up himself.

lol you do that shit?

I tell them to go home and back it up, i'm not dealing with that shit on an upgrade

Or I tell them to buy some additional storage on their icloud or some shit

>>56560704
Wow thats pretty bad plans amerifats

£23/$29 a month

800min/unlimited text/30GB data

>>56560751
Technically no but most people are fucking drooling retards and even if it takes me some extra time the sale gets me more commission.

Sending them home is the least painful way to deal with it but 80% of people have no idea what that means or how to do it and the rest means I just handed off an upgrade or add line.

Thankfully our new transfer app allows us to upgrade their phone and pair them with the old one and send them on their way. No more need to stay tethered to our wifi.

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>>56560408
Why in the ever living FUCK do I get Verizon "deals" and news in my mailbox? I'm an att customer and have never even wanted Verizon.

>>56560777
>post sent 27 hours ago

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>>56560778
>80% of people have no idea what that means or how to do it

If you have an iPhone:

1. Take phone
2. Open iTunes
3. Plug into computer
4. Click "backup iPhone"

lol the amount of fucking handholding I do at my job is amazing, simply astounding.

>>56560810
Same reason I get junk email from shitty broken engrish porn virus hubs.

7 years ago I gave my email out to the wrong site.

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>>56560824
>>56560810
>they don't have special email spam accounts that they never check to put on the "wrong sites"

serves you idiots right

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>>56560824
Not an acceptable answer. WHY TF DO I GET NEWS AND SHUT FROM YOU FUCKERS OFFERING ME "GREAT DEALS" FOR EXISTING CUSTOMERS AND FREE UPGRADES WITHAT END OF 2 YEAR CONTRACT. I'M FUCKING SICK OF IT. WHY DO I GET THEM. ANSWER ME SHILL

>>56560841
>implying I don't
Niger I have 6 spam accounts and only use my real email for important things.
>>56560854
Shit

>>56560854
because you're too stupid to get email that filters spam?

>>56560818
>I don't have a computer
>do I tunes through my email?
>the last time I was here they just did everything for me
>my icloud?
>can you look up my password?
>I don't remember you set it up for me

I had the fucking CHIEF of POLICE in my city in a few months ago. He couldn't wrap his head around the fact that his icloud needed a password. He swore to me face to face he never once entered a password ever in his life.

>>56560899
Yeah, when they come in and they've disabled their iPhone and I tell them I have to erase it, and they get pissed and foaming at the mouth I always walk to the back and laugh after handing it to our tech

Like I told Junior here >>56560890
>>56560854

When someone's misfortune is due to their own stupidity I simply cannot feel sorry for them, that only generates laughs for me

Their rage only makes me laugh harder

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>>56560899
>>56560935
NO YOU FUCKING FAGGOTS I GET THEM IN PHYSICALLY IN MY PHYSICAL MAILBOX. NOT THE FUCKING INTERNET FUCKING ANSWER WHY DO I GET THIS SHIT

>>56560523

Verizon disables FM tuners in their phones so that you will be more likely to pay more for a larger data allocation as opposed to just using FM radio (which is free).

Pretty jew-y if you ask me.

>>56560408

> UNLESS YOU ARE CURRENTLY LEASING A PHONE THERE IS LITERALLY ZERO REASON TO BE WITH VERIZON

Look at MVNOs like Page Plus or Selectel, they literally use Verizon's towers and network but are significantly cheaper.

> MUH PREPAID IS FOR POOR PEOPLE LOL

It's for people who don't want to give the Big Red Jew $150 a month. Contracts are for fags.

>>56560960
Sorry you're having that problem sir, I understand your frustration

Maybe you should call customer care about that issue, they can fix you right up

Ok it's my lunch break time so I gotta run

Oh wait I'm not at work lol

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I'm not a /fa/g, but mother of god. What a shitty dress code.

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>>56560636
>>56560668

> Sprint

Your new commercials reek of desperation. US Cellular will buy you in three years.

>>56561007
>they literally use Verizon's towers and network but are significantly cheaper.
Lower priority and not nearly as reliable if you're not in a major population center. All these super cheap carriers basically are signing up Verizon customers under a different name and taking a less then performance average then our direct customers. Believe me the moment it actually becomes a competition we will jack up the prices for using our towers to the point we make just as much or the leeches are run out of business.

>>56560960
That is actually pretty weird. I'd call into customer support and get that stopped.

>>56561036
>Your new commercials reek of desperation
Yeah we have lower ratings b-but we're less expensive!

>>56561038

> what are anti-trust laws

MVNOs literally exist because of them. Major carriers don't sell airtime wholesale because they want to, they do it because the FCC will literally shit on their head if they do not.

Also the priority thing is a joke, it's been shown time and again that the devices are indistinguishable to the network. Verizon (and Sprint, and T-Mobile, and AT&T) shills just spread fud out of desperation because if more customers knew about contractless plans at a third the price they wouldn't get their little commission checks.

It's a joke.

>>56561063
>>56561036
meh, I don't give a shit

All I care about are the fat commission checks, fags

Mostly from stealing customer from this >>56560408 fuckwit

that's all that I care about

It paid my way through college and it's paying for my Challenger Hellcat, so what do I care

>>56561013
Hey sprintfag, how does it feel that my gramps was a *REDACTED* in KC and as a retirement bonus i got a sero premium 500 plan...for life.

Also, s7 sport when. Im still on my S5 and i have not got a case for it. Its smashed to shit, but god damn it still works. I can see internals.

>>56561090
>Also, s7 sport when

NEVER

Buy an otterbox and give me more money, faggot

>>56561085
>little commission checks.


mmmmm no

You should see the parking lot at our office

None of the cars are less than $60k baby

>>56561099
Fuck you.

You never answered how it feels, btw.

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>>56561112
oh, my bad

>>56561122
To further expand, I really don't see why that would bug me

My whole family has SERO plans

>>56561122
The look on your faces when i explain that, no, im not an employee of sprint and yes, i have the plan is priceless. As you know, i cant get phones off the site, instore only.

>>56561134
Nobody in my family is currently employed by sprint :^)

>>56561142
You should come here

It never bothers me in any shape or form, and yes I get SERO customers all the time

The only time I get pissed is when they worked for us years ago and try to tell me how things work now even though they've been out of the business for years

>>56561149
again, doesn't bother me at all

>>56561157
You are ruining my buzz, nigger.

>>56561157
SERO customers are even the only ones we'll do a 2 year contract for at this point

Everyone else is pushed out of it into payment plans

Sprint is bro-tier with their employees

They never get kicked out of SERO plans
Great benefits

Nice commission checks

The don't pressure us as hard as Verizon fags with their quotas and goals ( I have a friend who works for big red, looking for a way out ASAP)

Believe me, >>56560408, you can sit there and say that we're irrelevant but I'm making out pretty well, and I don't care about all that.

>>56561201
Dude chill out. You have been nothing but a typical salecuck asshole in all your posts. You make your money I'll make mine. Just saying your company literally doesn't exist here. My commissions are around 3300-3800 a month on average. I am top kick at my store so this isn't average but Sprint isn't this end all be all God-tier company you are pretending it is.

>>56561201
Seroanon here...i always thought 2 years were the norm! Haha

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>>56561220
pic related

>>56561231
Nah

We're stopping the 2 year contracts just like big red and death star of cellular (AT&T)

Just bumping because I do sales at USC. Enjoying reading your stories because we're having an equally shitty time with the Note 7.

Had to deal with a lady who accused me of selling it to her on purpose so it would kill her.

Also, VZ shill, do you guys give customers a way to recover real text messages easily? I had some lady accusing to call the police on me because her boyfriend dug up some text messages, and I had shit all to do with it. Just helped her boyfriend answer some questions.

>>56561038
This is why I would never get a Verizon phone. I'm an MVNO poorfag using straight talk on AT&T. This isn't even the best I can get.

AT&T has a superior network in Michigan too. Theirs was inherited from Cellular One while Verizon's came from Alltel. That faggot Chad didn't get that far out into the sticks, once you leave the city that shits a step below Sprint.

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>>56561378
Proof

>>56561337
iPhones are iCloud backup only for reliable returns. Androids have Verizon cloud preinstalled that saves messages. Contacts are fucked half the time for some reason though. We instantly direct shit like that to our legal team. We cannot look up current texts and advise them they can see past calls in their bill but not much else. Everything in store is by photo ID only so we don't typically get that bullshit.

>>56561378
Glad that works for you anon. To be quite honest Verizon is the largest and most expensive and our front end caters to people who are not that informed about technology. Truly savvy can save $10 a month by picking up a sub-carrier and buying 2nd hand phones. If that works then more power to you. I don't want you in my store. I want people who need my help and don't want to shop 5 different places for all their shit.

I never take advantage of people, I offer honest suggestions. Something that gets me in a lot of shit from management despite blowing the fuck out of the rest of the store in end of month totals. You don't need my help and I don't want you wasting my time. We should never encounter one another.

>>56560704
>damn near same network priority

wait you fucktards actually prioritize contract fags over other paying customers?

the telecom industry needs to fuck off

Anyway I can keep my unlimited data plan?

I have a iPhone 5S that i bought in full when it came out, now I want to get the 7. Should I buy in full at a Best Buy or Apple store and just change the SIM card? Will that work?

Verizon store would just change my plan.

>>56561543
>you actually throttle non-verizon customers over your own customers because they are just leeching over your existing network which costs a dickload to build and maintain hence why leechs don't make their own?
>REEEEEEEE

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>>56561566
>I can keep my unlimited data plan?
Yes. As long as you keep it under 100gb. Going over that means a very sympathetic and endearing Dear John letter meaning you're cut the fuck off.

>upgrading
We up'd unlimited plans twice over the past year in price but we added device payment as an option now. You can technically get a brand new iPhone 7 on the 24 month death and keep your data plan. If they give you shit your local store is very likely an authorized retailer. They are scum, no better then block corner crack dealers. Call into 611 on your device and talk to our sales team. You can keep unlimited and upgrade.

Although with the new plans unless you use like 30+gb it is cheaper to just get a regular plan. Whatever works for you.

>>56561592
>costs a dickload to build

yeah all that tax payer money was well spent trying to keep up with 1990 era south korea

when are you paying back Pennsylvania the 20b in tax breaks you essentially stole?

>>56561629
Never. Politics. Freedom. Consumerism.

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>>56560704

>$30
Unlimited Talk/Text, 1GB of Data

>$40
Unlimited Talk/Text, 3GB of Data

>$50
Unlimited Talk/Text, 5GB of Data

>$70
Unlimited Talk/Text, 7GB of Data

On Verizon's network with the exact same coverage. Verizon's actual prepaid service is a joke, their own CEO said in an interview that they don't give a fuck about their prepaid customers because that's not where the money is and that they consider TracPhone to be their "actual" prepaid audience.

>>56561149
>using the smiley with a carat nose

>>56561592
Kinda hard to truly be a leech when you're stuck with 5gb per month. When I lived in the Philippines I thought 800mb per day was a joke, but this shit is a lot harder to cope with. I was a Sprint unlimited customer before that and I was happy with it. My phone could roam on Verizon too but it had shit data priority. I really didn't mind much. I'll probably go back to being a Sprint customer after I pay off the debt I have to them from before I left the country.

I know these networks can withstand a lot more than anyone is throwing at them right now. The providers are just too cheap to invest in it properly.

>>56561644
Do whatever is best for you anon. I don't deal with backroom talks or technical specs. If someone walks in and asks which is the best phone I point to the one most people buy.

By and by I have had a lot of complaints from sub-carrier customers. The prices might be more but I feel confident they enjoy better service.

I deal with averages. I take what most people like or hate and vomit it back in the most easy to comprehend way possible.

>>56561644
They throttle the shit out of that though. Better to use a MVNO on one of the other three networks.

>>56561627
Cool cool. Thanks.

>>56561671
>I know these networks can withstand a lot more than anyone is throwing at them right now. The providers are just too cheap to invest in it properly.
Quite the opposite. All the major carriers are shitting their pants trying to find the next carrot.

In the beginning it was just having coverage at all. Then it was minutes. Then texts. Then some email and light data. Now phones are basically portable computers that can use shitloads of data.

They do not know what to limit next as a commodity to milk for money. You could almost already talk/text/data as much as you wanted within reason but communication companies specifically limit the latest craze for profit. After unlimited highspeed data what else is there? Why buy a higher priced plan?

>>56561704
I think I know what's next. Similar pricing to MVNOs for everything unlimited. They will push all those low cost guys out, slowly phasing them out and cellular service will become more like a utility, a necessary service everyone needs. T-Mobile and Sprint are moving in this direction already. It will take longer for Verizon and AT&T to follow but at some point it's going to touch them. Maybe phone sales will need to be made a bigger part of their business, that's already kinda happening isn't it with the slow move away from financing?

>>56561678

>>56561678

>They throttle the shit out of that though

No they don't, stop lying Verizon shill.

MVNOs don't throttle until after you hit your data cap, in which case they drop you to 2g like everyone else (it's why they can say they have "unlimited" data).

There is an MVNO on T-Mobile's network with "Unlimited LTE" for $60 a month and I saw one guy use 60+GB and another use 23GB in a month and were still connecting at 15-20Mbps without being throttled.

The only real downside to that plan is that it's on T-Mobile's network.

>>56561752
>giving up huge fucking juicy loli cunny profits because some micro twats forced lower upgrade prices because they were desperate

Come one /g/ you are smarter then this. The big dogs will find something else to push as a premium to drive higher monthly plans. They have no reason to bow down like the drowning carriers.

Verizon MVNO LTE speeds are limited to 5 Mbps download and 2 Mbps upload

>>56561831
This is for you >>56561768

Phone is being retarded and I lost a bunch of what I typed. I would never shill for Verizon. I'm telling you to use MVNOs on networks that won't cheat you. Works great for me. See >>56561387

>>56560408
>Verizon shil here.
Hey dad, how's the strike treating you? When will you start talking to me again?

On a more serious note, my G4 started bootlooping recently. It's still a few months away from 1 year since purchase, so Verizon will replace it, I know. My question is, can I ask for a different phone?

>>56560408
I'm going to be cancelling my line with Verizon in the next few days. It's out if contract but I'm sure the salesman is going to make it as painful as possible. Its on a family plan and thus pretty convoluted. I'm just trying to save my parents as much money as I can. Ive though about making him think I'll be switching to another Verizon plan and then pulling out at the last minute to make him think he's making a sale. Any other tips?

>>56561857
>striek
Bunch of FIOS cunts. Unions in commission occupations is pantsu on head retarded to begin with. If they were getting a raw deal they should have changed companies.

Bootlooping is a warranty as fuck replacement as long as you don't have any cracks in the screen. Replacement will only give you the same device. Unless your device is so godamn old they don't have a CLNR. Then they will upgrade you.

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>>56561879
>>56561337
>>56561201
>These are the bad guys

>>56561863
In store people have very fucking little to encourage them to stop you. In some markets they may give you some benefits for staying but on a whole we have no metric front end for "saves". I used to work retention and our commission was based on how many people we made stay.

In store if someone comes up and says they want to drop a line. I'll ask if they are going to their own account, prepaid, or another service. If it is just an unused line I'll try to make it a table or Hum. Otherwise I want you out of my hair as fast as I can.

>>56561768
Also I was going to mention that my mom uses that simple mobile plan you're talking about, it's great. I would be using it too if they had good coverage in the state of Michigan outside of Detroit. Starting next month I won't be here anymore.

Cricket (AT&T) has a similar plan for $70 but they throttle you to 8mbit, I am thinking of switching to that once I get up north and get all my financial shit sorted out. I can live with that speed.

>>56561879
>Unless your device is so godamn old they don't have a CLNR. Then they will upgrade you.
Shit.
How long does the warranty last on those? What if my replacement starts bootlooping?

>>56561916
12 months without insurance.

>>56561831

Selectel in this area gets 10-15Mbps down on a regular basis, so you're wrong.

>>56561648
>not using the smiley with a carat nose
its like you dont like carats

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Daily reminder that the FCC will demolish the Jewish phone monopoly.

4 more years 4 wheeler

>>56561085
>It's a joke

Umm, no. Not around these parts at least. I could get service vastly cheaper where I am now, but when I had it, calls dropped constantly (like 6-7 times an hr) you had delays and echos, calls would not ring even if you had 5 bars, etc.

Granted this was a few years ago but even today I'm nervous to go back, even at almost half the price.

any info on the whole not doing home internet and about frontier?

>>56561898
That's pretty much best case scenario for me. Thanks Verizonbro.