Ask a Tech Rep of Logitech Anything!

You're really pretty =)

Approximately how many pizzas do you carve with a turkey eating rabbit hole?

>>55761356
4.35 on an average day

>>55761345
Give me some promo merch so I can look cool in front of my friends I wish I had.
>question
desu ka?

>>55761354
NOT related

>>55761376
There's a promo-code when you buy a keyboard :D

Answer: no

>>55761365
That's not bad but not apples either, I usually prefer to go in then at all of me hates none of me then I go poo.

>>55761394
But, left is gold. Couldnt take a peace with a globetrotter. Got the right to remain fragile.

>>55761345
How does one get free stuff? (Social Engineering)

Mate, I couldn't have not taken the train to the boat if I wouldn't have did so. I'm sure you take the time of the tree to piss, am I not a carrot?

Why are logitech such jews

>>55761442
Well, you'd need pictures of a keyboard or any type and have a handwritten casenumber in it. Else its not possible. Casenumber is only through support.

>>55761449
Yeah, I couldnt get the soap from the pit, even if it was a bee. Dryfuck?

>>55761464
We love shekkels. Oy vey

>>55761478
God I hate plebs. They always fuck the sideways house into the right orientation.

>>55761487
I had the compas of a chinese goat eaten. You are the neglection of an erection.

>>55761501
Was fun mate, I'm going to bed. Fucking hell it's 5:30 AM

>>55761556
See ya mate. Sleepnight

How much time do you spend in ACW and Not Ready? What are the best ways to avoid calls? :^)

>>55761564
Have fun at work.

>>55761568
I spend around 12 minutes on not ready, sometimes I forget to take myself out of wrapup for an hour or something haha. Best way to avoid a call is to shift quickly from ready to project to ready haha

>>55761573
Thanks

describe the weirdest call you ever got

>>55761600
do you get any calls from linux users regarding linux-ready products?

Why are all your keyboards and mice unergonomical and overpriced?

>>55761732
That should be made into a sticker.

>>55761345
Why does your shit always break?

>>55761721
A customer called and before I could even do my intro, he began explaining his whole lifestory and problems, and I wanted to start with his first Logitech problem and he suddenly hung up. The weirdest thing is, the case got closed and I got a 10 on my survey without solving shit.

>>55761732
Yes, but for Harmony we dont support it. I had maybe 2 in 4 months

>>55761753
Haha I dont know

>>55761745
We try our best. If you want to give feedback, you can always send an e-mail. How more people complain, how more there will be a chance on changing the outcome of the keyboards. The price will be the same as nothing in life is cheap...If it's cheap, it wouldn't be worth it.

>>55761767
maybe he wanted to call a suicide hotline

what is your designated street?

>>55762080
Gibraltar

Are you really from Belgium?
How much are they paying you?
How long do you think you have until you're replaced by a pajeet?

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>>55761345
I bought pic related 13 yrs ago for €30.

It's crap. Was crap from the beginning. Could never use/play as intended before purchase.

How to refund it?

>>55762063
No, because he didnt have any mental issues. Only a rare kind of OCD and ADD

>>55762145
Yes.
Minimale loan...which compensates with the rate of living here (not living in Belgium)
I wont as we have multiple centers around the world.

>>55762155
You can't.
Bring it to a pawnshop or idc.

Who came up with the design of the k290?

Because he should kill himself. And I mean it, you couldn't do anything more wrong than this. Where you have to hold a fucking key to use F1-F12 by default unless you install that fucking setpoint software.

I didn't even know it would work this way because they don't even point it out. Fuckers.

>>55762166
Ok, where are you living atm? I just find it hard to believe that any tech company would still have call centers anywhere even remotely as expensive as Belgium.

>>55761345
Why do your stupid fucking mice keep falling apart? These things all start giving me this usb disconnect bullshit after a year.

>>55762183
I do have to give you my blessings on that one. The SetPoint is a quick download but it shouldnt be neccesary

>>55762190
United kingdom. We have centres in Bulgaria, philipines and US.

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Where could I possibly find a logitech precision like gamepad, with the same d-pad, plus analog sticks? The Logitech precision is the most comfy gamepad I've ever used for emulation and shit. I'd buy another one right the fuck now, but if I'm going to do that at least it'd be nice to have analog sticks.

Know what I mean? I think there was one, but it was an old product I guess. It's not manufactured anymore maybe. Pic related, even this one would work for me because I have PS2 to PC adaptors.

>>55762193
Buy an MX Master

>>55762203
Search for the F310. It's 24.99

>>55762203
any chinese website have playstation, xbox etc replicas

How many times do I have to call Logitech support to get you on the line?
Can we have like a signal that it's you who we are talking to like clearing the throat before and after saying your credentials?

>>55762225
Thanks my man

Do you know by any chance if they use the same materials? Membranes and such? I know this is a bit of a specific question but I gotta tell you, the precision had actual fucking precision. I wouldn't hit a corner if I didn't want to.

I may get it anyways, it looks decent enough.

>>55762201
I'm in Bulgaria. How do I change my neet status?

>>55762238
I am on the Dutch and English (Europe, Middle East and Africa). Not American. Say 4 silently...

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>>55761345
Aren't you driving insane with all this dumb users askin shit or thinking not logical?
at least i only getting a few requests per month..
>Please do this for me - second/third/fourth time - it don't work when i'm doing it
>going to him, showed him how to do AGAIN! -> i just did the same and it didn't work!!!! You changed something i know it!!
i couldn't work full time in support..

>>55762245
I dont know that mate. It's product specialist shit and I dont know shit of that haha

>>55762248
Search for international jobs...it gives you a good experience

>>55762259
it would be extremely painful

>>55762264
I could give less of a fuck if I'm being honest. There's a really hot girl in the hr department, if I harass her again they might make me employee of the month

>>55762264
You'll get used to it. We always do the same routine...we also get different age-groups, which makes some people aren't Tech savvy all but they barely know how to scratch their nose.

>>55761345
Is there anything better then the LOGITECH USB HEADSET H390 that I've been rocking for 7 years?

>>55762283
Haha

>>55761345
Logitech doesn't sound too bad, I work for WatchGuard and have to deal with Pajeet and his retardedly configured UTM. Why does all of India insist on opening almost every port?
No joke, a bank in India put an Any - Any - Any Allow policy since their VoIP system wasn't working. They just left it there.

>>55762304
G933 is pretty rad. But the old ones still rock hard.

>>55762304
Headsets and microphones aren't really in my department. In fact, I haven't listened to any kind of music in 15 years. My girl friend sang to me once. Or, I'm not sure. Either way she was real sad for a while after that.

>>55762315
Must....use...it...haha

>>55762326
I honestly hate India with a passion. Every other word is "hello", yes I can fucking hear you, stop saying hello.

>>55762322
Dont use my name.

>>55762334
Feel you bruh

>>55762334
The thing I hate the most is their food. I blame spicy curry for making me lose my last job.

Little did I know that we were both applying for the same promotion, and spicy curry won. I tried to shake his hand but he gave me the cold shoulder

>>55762354
They are self righteous shit stains.
I've had one sitting on the phone trying to tell me why his UTM wasn't working and I can see just from opening the configuration he's retarded and has no clue what he's doing. I then have to explain to him why he's retarded without getting to call him that. On my last day I'm going to go to town on these fucks.

>>55762368
They're not worth it Brother, they're not. They are useless little cumbuckets that can't shut the hell up.

can you guys replace my old mx518 for free?

>>55762368
Also, think about what happens if you get sued for racial attacks. I've seen that turn innocent Pakistanis into murderers

>>55762379
When did you buy it?

>>55762386
Pajeet can't sue while he lives in a shit hole.

>>55762386
True shit

>>55761345
Recently got a G900 as an upgrade from my G502.
Issue I have with it that the LMB and RMB are MUCH louder than my G502's. It doesn't sound so much like a click but the whole plastic body resonating with every press. Contacted support about it, but no answer yet.
Is that normal? It's really fucking loud.

P.S. Why do mice still make click sounds? It should be a non-issue to make silent mice nowadays, especially for such premium products.

>>55762379
Our return policy is 30 days with a receipt unfortunately. However try spending your time on more worth while endeavors, like feeding the homeless, or maybe teaching the homeless how to eat.

>>55762413
You are litteraly making a problem over something little, like I get 100's of them a day.

Buy earpieces if you don't like the clicking.

>>55762415
Fuck off. 30 days is when you bought it like yesterday. Dont try to be me. Cumstain

>>55762393
>>55762415
was just kidding, got it 6-7 years ago and it still works

you guys keep up the good work

>>55762424
Nah mate, you're downplaying the issue. I've never in my life used a mouse this loud. The side buttons on the other hand sound soft and pleasing. I don't think that's normal.

>>55762436
That guy isnt me. But he wasn't right.

>>55762436
Thanks. I don't do it for the paycheck. I do it for the pussy. Who knew that the offices of logitech make the Olympic village look like a coventry

>>55762440
You'll get an answer from support ;)

>>55762447
Haha cunt stfu

>>55761345
When your suppose to send a shipping label, why the fuck dont you?

>>55762468
You can print them out from the email that the returns department sends you.

You do have a printer, don't you?

Luckily, most libraries and elementary schools have free printers, and are completely open to the public for use

>>55762468
I do it. It can take up to 4 WORKING days

>>55762479
What he says

>>55761345
Dont you mean a logi rep?

>>55762479
I mean email it, not mail.
They didnt fucking send it. I called for like a week, and they were suppose to send it two or three times.

>>55762498
No, Tech support rep

I managed to break both control keys in my G710+. Is there a cheaper way to replace them than ordering a full new key set? Keyboard might be out of warranty.

>>55762481
Well its been years and it still didnt show up even though I was told they emailed it multiple times.
I dont really give a fuck, I was just wondering if its company policy to bullshit people as hard as the marketing department does.

>>55762501
Unfortunately, we've discontinued the use of the postal service to send our mail, as has most of the known world. I can transfer you to IT if you need help opening an email, or frying up the perfect steak.

Man those IT guys sure know how to cook

>>55762517
at first I thought you just stupid and didnt get what I said, then I leled

>>55762513
Our CFO recently decided in all his glory to cut our bullshit budget by 50% in preparation for the 4th quarter.

Legally I can't even bullshit customers anymore. I'm required by my office to call it "cow-poop". Unfortunately it just doesn't roll off the tongue

>>55762541
thats insane, the bullshit budget saved so much money.
Oh wait, I get it. He actually increased the bullshit budget which allows for you to come shitpost on /g/.
Truely logitech logic at its finest.

>>55762582
He is shitposting in my place

>>55762505
Find a working one and just swap them. If its in warranty you can send an email

>>55762289
>>55762322
>>55762354
>>55762386
>>55762415
>>55762447
>>55762479
>>55762517
>>55762541
Dont listen to this one guys.
Fakiieee

is life worth living?

>>55761793
Seriously though I have some G35s and both sides snapped at the swivel from a fall off my desk. I can only assume this was a purposeful design flaw to get me to buy another pair, which is fairly fucking annoying if you know what I mean. Never buying another logitech product again.

>>55762823
Yes

>>55762830
Don't let those things fall of your desk yet. If someone hits you with a car, who do you blame? The car? Or the driver?

Settled

>>55762856
Or maybe make your product capable of withstanding normal wear. I've dropped my pc from greater heights without anything breaking.

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Lol don't let them fall off your desk
product is fine, honest, not a design flaw at all

>>55762887
Why do you talk to a technical support representative, when the design is not my concern? Be more careful

>>55762904
Haha I know headsets are a bunch of shit things. I am more specified in the Harmony-departement...I am Cross-trained

>>55762904
> fall off the desk
how the fuck you manage that.
I have an AD700X which got some fuck weird cable, yet I never dropped it.

>>55762907
Do you know a good Logitech keyboard?

I tried that slimstar one that is like an Apple Keyboard copy, but the keys feel awkward, they kinda get stuck, it's just terrible.

>>55762934
MK520 Combo

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Why does the gx9 make me want to have sex with you?

>>55762934
>how the fuck you manage that.
It happens. People drop stuff. At any rate you can search this particular model and there's a plethora of people who've had the same thing happen. Shit design/10.

>>55762987
Because it's a horny thing

>>55762991
> It happens
Well yeah, I know, but still it's like people dropping phones.

>>55762960
> wireless
> kb+mouse

Ya trollin' me, son?

>>55763019
>Yus

K740 is good for your size of cunt

>>55763019
>Well yeah, I know, but still it's like people dropping phones.
Well kinda, but unless I'm mistaken there's no real substitute for glass screens. It's pretty easy to make a durable swivel joint. Sure not dropping things is a great idea, but you'd want to think manufacturers take some consideration for what happens when something is dropped.

>>55763047
Jesus it seems your job really eats up your soul.
You don't have to attack people, all I'm saying is that wireless shit is junk.

Thanks for the K740, looks neat.
Quite pricey, but 3yrs warranty should be fine, and the light looks nice.

(PSA: Kids, never listen to people when they say "boo backlight is gay". Fuck that. Bought a CMStorm which is like half-lit. Then I tried a Dell Latitude with backlight, and a Corsair RGB. It was a mistake not to buy the fully backlit version of this CMStorm. It's awesome. I don't mean having a gazillion colors, but just basic backlight. It's very useful.)

>>55761345
Why the fuck aren't they making more trackball?

>>55763050
>there's no real substitute for glass screens.
Tempered glass screen protectors are good, and if you are a real clumsy 'tard (like 80% of iPhone users), a case can help.

Btw my Audio-Technica headphone's cable is an atrocity. And replacing it is a pain too.

>>55763081
I was having a banters haha.

Backlight is always useful.

>>55763084
Because they ran out of tracks


Hahahaha ja great banterrrrrr

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>>55763111
Is there any other Logitech product you would recommend checking out?

>>55763120
>>55763111
what a jokester, haha. :^)

>>55761345
What cheap reproductors should buy from your company?

>>55763131
Check the gaming keyboards if you'd like. I prefer quality over quantity. If you want an automated home, check the Universal harmony remotes.

>>55763143
It's not my company, cabron.

>>55763154
Thanks, checking remotes.
Do not really recommend those keyboards though, the noname switches are just pure crap.

>>55763188
Yeah, it's just checking out ofcourse. I have a gamih laptop so I dont have to worry about that part.

>>55763216
Well I have an ASUS ROG too, but the keys? They absolutely suck ass.

They are so far from normal Latitude, EliteBook, Precision and similar laptops that it's impossible to describe.

On a Latitude it's a dream to type.
My gaming laptop? Feels like a 500$ ACER laptop's keyboard.

(MSI's McFuckHuge integrated SteelSeries keyboard is NOT a solution either. I think membrane is ok, take a hint from business class laptops and that's it.)

>>55763240
Mine is normal. Playing topnotch no problemo.

>>55763265
What brand/model?

Btw I went for cooling when I picked this laptop. I could have bought an Alienware, Clevo, MSI, ACER, but they all had shittier cooling than the ROG.

Heck, Alienware (which got 2 CPU coolers) was actually even louder, lol.
So that's why I went ROG.

+ cooling is fuckin A
+ performance is top-notch
+ audio is great
+ BIOS can be modded, I turned HT off
+ Undervolting, Intel Extreme Tuning Utility works
+ 3 drives are awesome, HW RAID included
- keyboard & touchpad cheapo, crappy
- have to use plastic pry tools to take it apart, don't even dream of a few screws like on a Thinkpad to clean it, fix it

>>55763290
I have a ROG G752VY

Won it on a tournament for CS:GO

>>55763412
maybe they fixed the keyboard since then.
the g750's and g751's are atrocious.

>>55763466
They feel like a puspus of a virgin

>>55761345

I have a G600 gaming mouse with gaymer LEDs. The Logitech Gaming Software that comes with it refuses to keep the LED settings between reboots. I've tried using the global setting as well as by profile but I still have to set it every time at boot. What gives?

>during boot
>LEDs are at previously selected settings
>Windowsloads.success
>LEDs begin demo mode
>grrrrrr

No question, but you guys replaced my g500 with a g500s when the mouse wheel got borked.

Thanks

Are the warranty really 3 years ? some key on g710 keyboard dont work anymore. what the chance i got whole new keyboard

>>55761345
Why are your products of such shit quality, but expensive as fuck? I've bought chink shit that was more legit than Logicrap.

Also, are you one of those that get paid to shill on /g/?

>>55761345
how many indians are in your support centre?

>>55764214
Guy who had a similar situation here: in about 16 months, you're going to be out a mouse again.

>>55764210
Download drivers again
>>55764264
For some it's 2, 3 or 4 for older
>>55764377
None

>>55764292
Nein. I get paid for my job here. Today I had 2 calls en 5 e-mails...
>>55764914
Better than nothing

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I.. I just want a new version of g600
please forward this to your CEO

>>55765880
You can send in ideas on the website I believe

>>55761345
Have you practiced an Indian accent?

>>55761782
I worked as Frontier technical support and got a single call where somebody was running Linux mint. The guy was like 60-70 years old. Surprised the shit out of me.

>>55764292
>logitech
>shit quality
>expensive as fuck
Have you used their lower end mice? I've been through two mice in the last ~8 years and both of them were $40 logitechs

>>55768058
>I've been through two mice in the last ~8 years and both of them were $40 logitechs
So you're agreeing with him?

>>55766512

His son probably installed it because dad was too cheap to bother with a Win7 license and the Firefox icon is the same anyways.

>>55762803
then you should have used a secure tripcode in the OP faggot

>>55761345
you guys are pretty based on your warranty replacements

>had a g27
>base of the unit started to crack around the lug clamps
>made case, took pics, logi sends me shipping label
>wants to send G920
>but G920 is not a suitable replacement for G27, as it has less functional buttons and no shifter
>they send me a G29 instead
>ask for shifter too
>they say "no pls buy is only $50"
>weeks later G29 too stops working
>make case, describe the problem
>logitech sends a message back to confirm my address
>Sends me another UPS label
>but then updates the return status to "recieved" no more than 10 minutes later
>sends me a new G29 and a DF shifter without further questions

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>>55769140
and here's what happened to my G27. This was hand tightened, but I was not using the spacers.

>>55761345

How does it feel to be a wagekek at a call center?

>>55761345
Is het een leuke job?

>>55761345
Why did Logitech discontinue the G9x without a suitable replacement for fingertip grip users?