Meal substitute thread

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Two days ago I went to subway and ordered a Footlong tuna salad sub with cucumbers and spinach (no cheese). I also ordered a bag of salt and vinegar chips and a 7up.
I was struck by the urge to use the bathroom and rushed to do so prior to paying for my sub.

I quickly completed my business and then rushed back to pay for my meal. The cashier was a older woman with a forearm tattoo and she asked me loudly in front of other people "Did you remember to wash your hands sir?"

I don't think it's the responsibility of the staff to worry about my bathroom habits, especially since I was rushing back to avoid holding up other customers.

I went back to Subway this afternoon and ordered a steak and cheese toasted flatbread with pickles and oil and vinegar. I also got a cookie and a 7up. The same cashier was there and offered me extra napkins, Implying my hands were still filthy from a previous visit.

Is it part of subways corporate culture to embarass customers? I would like to see this changed in the future. Whom should I contact to address my concerns?