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HP laptop suddenly crashes into the win8 :( blue screen the other day while i had it recording audio (if that's relevant), and gives me this on restart.
No sound whatsoever. Tried uninstalling and reinstalling, enabling and disabling the sound driver, nothing. Troubleshooting it also did nothing.
The amd sound driver has this: "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)"
Any ideas?
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>>90057
Bumping.
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>>90057
Did you check the box marked "delete driver software for this device" when uninstalling? Is meant to wipe all data of the device from the system. Or try "roll back driver" if that option is not greyed out.
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>>90089
Just tried that before you posted, actually. It occurred to me that i didn't do that last time. I'll give it a shot now.
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>>90089
>>90091
No use. Any other ideas? Is my sound card fucked or what?
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>>90108
System restore back to a point before they all screwed up. Just type restore into the start menu and the option should appear.
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>>90116
There's only this point available which is just now after I've reinstalled.
I'm just gonna snap my laptop in half.
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>>90118
You might have to mess around with the registry then. Going by this
http://answers.microsoft.com/en-us/windows/forum/windows_8-hardware/windows-cannot-start-this-hardware-device-because/11f84414-135f-435e-9e45-79a7acb08163?db=5&auth=1
finding the right key and deleting it should fix your problem. Not sure which key should be removed though. Also is advisable to create a registry backup before you mess with it. Here is how to do so
https://support.microsoft.com/en-us/kb/322756
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>>90141
>>90118
Found something closer
https://answers.microsoft.com/en-us/windows/forum/windows8_1-hardware/realtek-sound-card-code-19-error-sound-not-working/9a74aa46-dd7a-4e89-964a-f19f4fce1b24
http://answers.microsoft.com/en-us/windows/forum/windows8_1-hardware/windows-81-onboard-sound-problem-in-device-manager/ebf8b081-9577-4b65-aecd-3e4bfc43f236
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>>90147
Excellent. That solved it.
Fucking NCH debut man, can't believe some recording software can cause this much muck.
Much appreciated anon. Thanks a ton.
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>>90155
No problem anon. Glad it worked out for you.
Thread posts: 11
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Thread images: 6