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I'm trying to fix my sisters ipod. It died and when she went to plug it in it went to the apple logo and is stuck there. I've tried a bunch of the holding button combinations and even did the thing where you update it through itunes. It went through fine with the update but when it restarted it after it went back to the same thing. Anyone know what to do? It is a 5th gen ipod touch I believe.
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>>328405
Do this.
https://m.youtube.com/watch?v=bITIiGswjFI
If it still doesn't work after being restored from being completely erased, then it is broken.
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>>328458
Is there a way to get it back without erasing it completely? She has stuff on it she would like to save if possible.
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>>328484
If it's already not booting, then no. It needs to boot for you to put the password in and unlock the encrypted parts of the SSD (essentially all the data on it that's not the operating system).
There is good news though: if she didn't deliberately disable iCloud backup, once you wipe it it will restore to the exact state it was in at 4am the night before it broke. If it hadn't broken, you could restore the backup onto a new iPad, iPod or iPhone and no-one would be able to tell the two apart.
iTunes backups work the same way, except you have to remember to make them.
If she did deliberately disable backup, that was really stupid, and all her data is gone.
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>>328500
Is it enabled by default?
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>>328501
It asks you when you first switch it on, and CONTINUE AND USE ICLOUD BACKUP is in huge letters in the center, and "no dont use icloud backup" is in tiny letters in the bottom-right.
In any case though, you can check by going to the iCloud website, logging in (you can use a separate email/password for iCloud and iTunes/App Store, but most
people don't), and seeing if your storage is being used by "Backup of Whoever's iPod Touch".
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