What's the purpose of Steam refunds if they never give you

>>377853897
Bait aside, Steam has a pretty good refund policy. I'm glad Valve decided to implement it.

Those are the rules moron, should've read them.

I get refunds on stuff I've played for 1hr59m quite often. My most recent was Snake Pass

>>377853897
You should be glad they are there in the first place would you want something like consoles with no refund policy?

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>>377853998
>Snake Pass
>On anything but the switch

>>377853897
>you shouldn't be restrained by some arbitrary amount of time in case you want to refund a game.

>play game for 200 hours
>try to refund
>get denied
>WOOOOOOOOOOOOWWWWWWW

What game and why did you take so long to file it?

>>377854141
>30fps looks like trash
"no"
It was a genuinely good game too, the problem I had with it was overall length. In my ~2hrs of playtime I got through 6/15 levels, not worth the $20 sticker. I'll gladly pay $5 for it when the price drops around there though.

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>>377853897

>be australian
>own game for 29 days and fully complete it
>its shit
>submit refund through steam
>support asks me a reason for the refund
>"i'm australian"
>refund accepted

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>>377854263
I didn't even install the game moron.

>>377854350
>tfw european and its the same for me
valve would rather deal with a few refunds that lawsuits

>>377853897
>go buy blender
>use it for a month
>take it back ask for a refund
>no it works I just don't want it anymore
>what do you mean I can't refund it wooooooooow

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>>377854292
human eye can't distinguish above 24 derrrp lol

if it took you more than 2 weeks to find out a game is bad, you dont deserve to refund it

>>377854453
Steam OUTRIGHT TOLD YOU the reason for denying your purchase, if you can provide that your purchase is indeed < 2 weeks from this post than I will eat my shoe, else go piss off.

>>377854453
>refund policy says 2 weeks after purchase
>try to refund after 4 weeks
>it's declined for some reason
>BUT I WANT IT!!! ME! ME!

>>377853897
Why do you want a refund? If you call Steam support line and tell them the game doesn't work they will give you a refund regardless of how long you've played it.

Having unlimited refunds makes no sense for obvious reasons. Some games should have higher time limits, though. Especially if the game is hundreds of hours long. Download time should also not contribute to time played. I installed New Vegas a few weeks ago and was already at 25 minutes played before I even booted the game for the first time.

>>377854453
if you live in europe they are required to refund you

They offer "refunds" purely to cover their asses from lawsuits, nothing more.

>>377854483
>go buy blender
>use it for a month
>take it back ask for a refund
>no it works I just don't want it anymore
>what do you mean I can't refund it wooooooooow
>issue chargeback with cc company
>get money back and keep blender

I fucking love credit cards.

>>377854607
>Download time should also not contribute to time played

It doesn't though.

>>377853897
>you shouldn't be restrained by some arbitrary amount of time in case you want to refund a game.
uh, isn't that how it works at regular stores too?

>>377854638
Who gives a shit WHY they offer refunds. Anything pro-consumer is good.

>>377853897
>Exceeds two weeks
Follow the rules, cuck.

>>377854767
The point is their refund rules are arbitrary and retarded for a reason.

>>377854713
Well why was I at 25 minutes when I had just gotten to the main screen for the first time? That's exactly how long it took to download.

>>377854614
I don't but I think they're required to refund me either way otherwise it is privileged treatment.

>>377853897
I got refunded by a game that I bought last month, but I didn't play it for more than 2 hours.

>>377854767
Someone post the "pro-consumer is bad" twitter post from that retarded Indie dev.

>>377854893
Your Steam client might be fucked then, that isn't supposed to happen.

>>377854514
Maybe if you suffer from down syndrome. A regular mother fucker's eye can go way higher than 24 fps, especially at times of heightened adrenaline. I don't know how many times your shut in self finds itself in this situation but when bullets are whizzing by me it feels like time has stopped. Like I'm the god damn Flash and I can see at 1000 miles per hour.

>>377854869
Every refund policy is arbitrary, ya dip.

>>377854973
I didn't play the game at all see >>377854453

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>>377854981

>>377854981

>1000mph
>being this slow

>>377854979
>>377854893
are you confusing download and installation?

>>377855010
Are you stupid?

>>377854979
Maybe. I had only like 45 minutes played according to the in-game counter when I hit my 2 hour limit on the Steam library page.

>>377854696
You'll get your mom's credit card cancelled if you try that more than once.

>>377853897
ITT: Retard who didn't read the rules like a fucking child.
Carry on, people.

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>>377854820
>defends steam
>calls others cuck

>>377855063
Was trying to hide my power level but yeah obviously I see much quicker than that.

>>377855053
You should come with an excuse like I did. I said that the game didn't run well on my pc and that it wasn't what I was expecting.

Alright, I'm trying to request a refund for the third time now, I wrote a big message explaining why I want to refund it this time, I hope they can understand my situation, wish me luck guys.

>>377855138
Do you ride skateboards too and tell people that "you can't tell me what to do!".

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>>377854979
>>377855073
>>377855096

Publishers/Devs sometimes end up making a launcher you have to download first, which will then download your game. It artificially puts up the hours which in turn stops you from getting a refund.

Some companies refuse to do this though, as they love their fans too much. A friend told me about a company that respects their fans though, and would never do this practice. I think my buddy told me that the company was called Bethesda(?) and they have this really great game out called Skyrim™ or something. I don't know, check it out!

>>377855074
Explain how they aren't. I'll wait.

>>377855576
Elder Scrolls Online has a launcher.

>>377855117
If you're a responsible adult, you have an AMEX which is the chargeback king - not like you would know, you're a child that doesn't even have a credit history.

Tell mommy I said hi.

>>377855659
I don't care. You're stupid for giving a shit about someone else's opinion.

Steam refunds are shit. Nothing more needed to be said.

>>377854483
Gonna be honest I thought you meant blender the 3D modeling software.

>>377854483
>food analogy

never change /v/

>>377855870
Oh, I wasn't actually expecting an argument from you, we both know that you don't have one, you're just letting out some Steam because you burned through daddy's allowance for the week.

>>377854981
Pssht, that ain't shit, kid
I can see at the speed of light
As soon as the light emitted or reflected hits my eyes I'm already seeing it
Get on my level

>>377856107

In defense of food analogies, it's literally something everyone can relate to. Would you rather have one based on something you don't understand?

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>>377856107
do you eat blenders?

Fuck you and your refunds how about don't buy a game you didn't research enough ya fuckin' jebroni

>>377856252
Stop trying to be a funny guy, you know very well what I meant.

>>377853897
>you shouldn't be restrained by some arbitrary amount of time in case you want to refund a game.
A month is more than enough time to decide whether or not to return the item.

If the product wasn't defective or fraudulent a refund is ultimately a courtesy. Nice, but the idea that it should always be required is laughable.

>>377853998
I once got a refund on a game I played for 2 to 3 hours. It's not so strict.

ban me
check em

>>377856229
>customer asks me for an exotic sandwich
>make him a bland vanilla one anyway
>he complains that's not the sandwich he asked for
>"dude, relax, everyone can relate better to this sandwich so it's better."

>>377856149

but can you run at 8 minutes per hour? if you can, you can outrun light

>arbitrary times for refunds
no they aren't, 2 hours play time is enough to see if the game runs on your pc and is what you were expecting.
2 weeks is more than enough to refund a game even if you never played it, if you were an idiot and didn't refund in this period you deserve what you get.

hell steam even has refunded me things out of these conditions which makes me think this isn't the first time you have pulled this shit.

>requested 3 refunds in my life
>LISA
>Undertale
>Dishonored 2
>all 3 have been accepted

Refunds shouldn't be allowed, If people were actually did their research instead of just mindlessly buying the new hotness, shit wouldn't be an issue.

Same goes for the retards who get scamemd like this faggot >/r/Steam/comments/6cxafi/someone_tried_to_scam_me_but_the_trade_hold/

Pirate games to try them out, if its good, runs well and I like the devs, I might buy it to support the devs

>>377857321
Go back there, nigger.

>>377857640
you do realize reddit is a better version of 4cha/image boards right?

>>377857724
sure

>>377857724
What are you doing here then?

>>377857724
No, but if you think so, why don't you stay there? Fucking cancer.

>>377857869
>>377857838
>>377857817
can't prove me wrong! haha git fukt nerds, and posting on both is fine too

t. oldfag

>>377857321
I may as well try out a game by playing it rather than going to youtube to endure "HAY GUYS IT'S FAGGOT HERE AND I'M GOING TO GIVE YOU THE SLOWEST FUCKING VIDEO TO SHOW THE GAMEPLAY"

Refunds shouldn't be given at all.

It's like if you bought a pizza and licked it and then tried to return it for your money back.

>>377853989
>Valve decided to implement it.
yeah after they were forced by the european law

>>377857934
>I've been on 4chan all summer!

>>377857968
>food analogy

That's what you get for paying the Jews. My torrents don't need refunds.

>>377857963
and thats why you are an autistic retard, can easily just mute the shit and there is tons of gameplay vids without youtubers being youtubers

>>377858036
food analogies are always gr8

>>377857968
This post is like diarrhea.

>>377857196
>>377853897

Speaking of which, has RUST finally released yet? The moment they forced you to play as an avatar you couldn't choose I lost all interest in that shitty game and I want a refund.

>>377859504
No, it's still in early access and is probably not going to leave early access anytime soon, the Steam page says it's still in alpha.

>I need more than 2 weeks to make a decision

OP is a stupid consumer

>>377859504

Why do you care? You never see anything more than your hands anyways and you're going to be wearing tons of armor.

>>377853897
>you shouldn't be restrained by some arbitrary amount of time
Practically every refund policy is like this.

>>377853897
>refund

>2017
>not pirating a game before buying it

The refund policy is perfect. I don't play a lot of games in the first two weeks I have them, but I certainly don't buy full price games to put them in my backlog. If it's $30+, I'm playing it right away typically because it's something I really wanted. If it's total shit, refund it up. Only time I've refunded something so far was when I bought Anno 1404 on sale but I wanted the gold edition instead. They refunded it in like 12 hours which was nice because the sale was still going.

>>377860159
Why waste time seeding something you're downloading to try out?

>>377860435
>seeding
lolwut
who the fuck still torrents?
m8 there are TONS of sites with MEGA links for everything

i pirate all my games before buying
iv fallen for game paid reviews and advertising too many times in the past

>>377860641
>MEGA links
Yeah, I sure do love downloading part 3 of 32

>>377860875
yarr get better links anon
most games are a single download
if its in parts, it would be 5gb each

>don't read refund policy
>waaaah why didn't I get a refund

The refund policy works just fine, I mean they give you a chance to take a bite or two of your food to figure out if its shit and to send it back. Do you expect to be able to eat the whole steak and then ask for a refund?

The 2 hours window is intended as an opportunity to identify and attempt to troubleshoot problems. If a game doesn't launch? That's a refund. If a game launches but runs like shit by doing something like oh whitescreening constantly due to being made by a shitty chinese port shop and the user can't fix it? Refund it. I mean a retail store would refund it so long as you brought the receipt with it.

It's still a pretty strict window. 2 hours can go by quickly if you're making an honest effort to troubleshoot the problems you're having because YOU REALLY WANNA PLAY GAME. All the indie jackoffs making 30 minute long pretentious walking simulators funded by patreon and kickstarter campaigns who proced to weep salty tears over how they get a near 100% refund rate from players who"experienced" everything the game had to offer WITHIN the 2 hour refund window, well, fuck them. Make a game with actual substance you fucking film school dropouts.

>>377854350
the downside is that you have to be australian

>>377861992
>don't even touch the steak
>can't refund either way

The 2 week rule is stupid as hell.

They should reopen the refund window after each major patch.

>>377862786
>I bought this 10 years ago give me my money back

No.

>>377862990
That incentivizes devs not to patch their broken shit.

>>377854483
blender is free and open source software. if you paid for it you were ripped off