My figures' boxes were ripped open at customs, my shipment was EMS with insurance, can I get a refund by the post office?
>>6004451
you want a refund over some damage done to the packaging?!
this is why I order from bbts, american site
>>6004767
Of course. Partial at least. I didn't pay 7k yen for an item with no box, I could've paid half the price for a used item instead.
>>6004872
But it's not used?
>>6004916
It may as well be, no brick and mortar shop could get away with selling package-damaged goods at full price.
Just because it's packaging doesn't give someone the right to tear it to pieces - you wouldn't let a shop clerk take something you've just bought and tear it up, so why should Customs get to?
Customs officers are lazy parasites and do this shit all the time, so I'm fully in favour of any excuse to get back at them whenever possible.
>>6004451
>ripped open
Post pics, we need to see the gore to give you an accurate evaluation of how angry you should be.
Pics or it didn't happen.