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>have Canon L 24-70 (series 1) lens >never been on a shoot,

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>have Canon L 24-70 (series 1) lens
>never been on a shoot, always sat in a camera bag or on a desk, never dropped/etc.
>decide to sell on ebay
>take a few pics through the lens to prove it works, package it and prep for shipping immediately after.
>3 weeks after guy receives it, messages me
>tells me he used the lens on a shoot, during said shoot 2 of the ring mount screws came out and the autofocus stopped working
>doesnt want to screw them back in, wants full refund
>thinks this is a defective lens, screwing the screws back in (even with loctite) wont keep them from coming out
>i said no refunds in the auction, he starts a claim through ebay.

I just want to check, this guy is full of shit right? I googled around and what few instances of any mentionings/dealings with screws there are it seems to be a trivial issue, just tighten them and if you really want to use a teensie bit of loctite.

Do these screws coming out actually make the lens not work? There is no fucking way a lens mounted to a cam body has the space to allow not 1, but 2 screws to come out right?
>>
probably a scam but he's going to trash the shit out of your ebay rating. Tell him/ebay he has to send it to canon to get it repaired/evaluated.
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>>2933498
See thats exactly what I thought. At best he just needed a nice lens for a weekend or two and wanted to 'borrow' it at no cost. At worst, he fucked my shit up and I'll get a busted lens back.

But yeah I called eBay actually and they said since its a high value item, they would need proof its actually not working so he would need to take it to an authorized canon repair shop and have the shop say its actually fucked up.

I'm hoping that that either deters him, or he does take it there and they go 'you fucking retard, just screw the screws back in.'
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>>2933497

if you stated no refunds/returns in your auction then he agreed to that sale, i dont think ebay can go against you
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>>2933718
As long as it was an auction, should be ok, if it was buy it now, business rules apply. Not that that makes a difference in the states, in the uk it implies a 6 year warranty covered by the seller.

Did you make a note of the serial, if you want to protect yourself, the best thing to do is the folllowing, make sure you have a photo of your lens' serial number, he may be trying to do a swap. When you receive it, look for any marks on the screwheads, if there is any appeal the refund due to the new owner taking it apart, again, good images of the lens before you sent it will help. And finally, call up the repair shop he uses to verify it's been in, it's not hard to forge a letterheaded piece of paper.

Oh and if he returns it without being recorded/signed for, say it never arrived back with you, if he sent it recorded and you still feel your getting fucked over, take a hammer to that front element and get the buyer to claim through the courier.

Not that I've had issues with ebay sales in the past or nuffin. *whistling intensifies*
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>>2933728
>it was buy it now, business rules apply.
That's kinda gay.
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>>2933735
Did you advise using loctite on your lens, could be another easy get out for you. Is this uk/states/aus? Was the lens listed as used?
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>>2933739
I'm not op...just stating that I think that's kinda gay.
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>>2933741
What's gay?
Someone buying your item, breaking it, failing to put it back together, adding glue then expecting a full refund?

You're right, that's kinda gay. But ebay is full of these chancers.

If the item was tampered with in any way after the user found it didn't work, they lose pretty much any right to a refund, unless the seller made such suggestion.
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>>2933744
No, how they treat you if you use a buy it now price with that implied warranty. But yeah, faggots will be faggots.
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>>38855536
prove me wrong, you haven't. trump wouldv'e destroyed bruce lee and made china pay for the wall across the pacific
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>>2933747
I dunno, ive just had pixels die on my 13 month old korean monitor.

The seller is having a really hard time coming round to the idea that his statement of a 12 month warranty on the advert isn't only worthless, but illegal too. He's even less happy that he also has to refund my £46 costs from the repair store showing it wasn't caused by human error. He's super fucking pissed that under the sales of goods act parcels must be sent recorded/signed for returns, which comes in just shy of £150. He's absolutely assblasted that he didnt realise uk law and tos applied to any ebay auction that delivers to the uk, even if the advert is only on ebay usa.

But, I'm pretty chuffed that i don't have to put up with 10 dead pixels 13 months after purchase.
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>>2933728
>>2933718
I stated no refunds/returns, but apparently that doesnt matter if the person requests a refund because the item was defective.

I did take pics of the serials so I have that, but I posted those to the auction (with the actual # blurred out) so he should know I at least have record of that.

>>2933739
I did suggest loctite multiple times, the dude is adamant that wont work lol, he's just being incredibly difficult which makes me believe he just wanted to borrow the lens.

in the last email I got, hes now trying to say the autofocus doesnt work and its nothing to do with the screws. "I shot 8 images through it and the autofocus failed" hows that for perfectly coincidental timing. canon builds these things like tanks yet this one fails on like... 100th image shot through it ever.
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>>2933820
was it defective when it arrived? He wrote he used it during a shooting and apparently it worked in the beginning, so he broke it.
>>
Oh man.
I actually started recording videos of how I unbox and how I pack expensive stuff I sell on ebay. So that in case someone says there is a problem with my wares, I can send them proof that it worked.
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>>2933825
>was it defective when it arrived?
nope. he said he waited 3 weeks to use it, took it on a shoot "put 8 shots through it" and the autofocus failed.

the funny thing is that he said this to me via ebay messages, and then when he submitted the return request he elected to not mention that part. so i actually called ebay to talk to someone, and they picked up on that fact without me even having to point it out.

Problem is, I'm not sure what ebay's stance on 'things that only work a short time' is. i feel like he's trying to paint this like I'm a used car salesman that filled the gearbox up with sawdust just enough to get it off the lot.

What I'm afraid of is this guy just bashing my lens around to destroy it, -then- sending it to canon to guarantee they come back saying its busted. he gets his $$, i get a buttforked

>>2933840
smart man. I thought I was doing the same by taking pics through it and the immediately packaging it but I guess thats not good enough.
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>>2934336
>was it defective when it arrived?
also, he said after these magic 8 shots, the camera was rendered inoperable, which doesnt make sense - when I had lens that wouldnt autofocus, it would just... not focus automatically. camera still worked fine you just had to do it manually. But if you go full retard and the lens isnt actually on right somehow, the cam will then not work right. I actually asked him if he had the thing on right, he hasnt responded yet.

he also said there is enough room between the lens ring and the cam body ring for these screws to come out "because my L glass has a rubber seal which leaves a gap for the screws to loosen" which as far as I can tell is complete BS, all of my L glass has that tiny thin rubber gasket-type thing but the rings basically are mashed up against each other. There's even a tiny sensor button that has to be depressed to make sure the lens is properly mounted.
>>
Listen.

Whether it is a legitimate fault or he is just being a scumbag you should DEFINITELY fight the claim and argue the point that he needs to have the lens evaluated by Canon..

This will either deter him OR if there is a legitimate fault at least you will have it confirmed by Canon.

It is also suspicious when people wait so long to claim a fault. I had someone do this with a 5D2 I sold, they had it for approx 40 days and then contacted me to tell me that there was a fault, I told him to get it evaluated however his claim never went this far as I had a message from him saying he had updated firmware (essentially fucking with the camera), my guess is that this idiot wanted a camera to try magic lantern out on and had fucked it.

ANYWAY, my last point.. Be careful what you type in the messages,eBay has access to these and like in my case can use them to either side with or against you depending on what was said.

Good Luck and fuck that guy.
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>>2934348

I might also add, if yu have any messages from him stating that he has done absolutely anything to the lens then I would recmmend using this to fight the claim, any tampering or DIY on an item is a no no and ebay/paypal will just fuck his shit up.
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>>2934336
you got his name and address right? check if he has an account at flickr/500px or anything that shows exif data. If he has such an account check for shots with your lens.
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>>2934358

What city?
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>>2934358
>I don't know why
'There' wants to be Los Angeles.
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>>2934351
>>2934348
yeah he's already goofed a few times

a) he said he'd taken it out on a shoot and used it with success before it failed
b) hes said he refuses to do anything further with it (no attempt to troubleshoot, no attempt to try it again)

meanwhile my messages are full of suggestions and reasoning. I already spoke with ebay reps on the phone, they read through the messages and found where he had said he used it successfully but I dont think they do anything until this 5-day "work it out" period is over, so I just have to wait

and yeah, I've told him twice now go ahead and send it to canon because thats where this is going to end up anyway. i think he's waiting for ebay to tell him themselves.

i found the dude on facebook lol, he's a 60+yr old dude, probably afraid of tech and just ran into one teensie issue and got scared. I wish I had some sites to shoot in PA cuz I'd just fuckin show up in his town and make him prove it in person.

>>2934358
here somewhere? This one kinda sucks but its all I have right now. I dont have access to all my stuff, I just shot a view last week of wrigley stadium facing north, probably would show that spot nicely. ah well.

>>2934367
>you got his name and address right?
yeah i do lol, its worth checking out

>>2934369
chicago
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Homeboy just slipped up again. Got another message 60 seconds ago, heres a small part:

"To be clear, I've fired a total of 8, maybe nine, shots with this lens, and told such to the eBay rep to whom I spoke*. I took two shots after receiving the lens and checked edge sharpness (with viewfinder only), placed it In camera bag, and then used it for a shoot on my property, not transporting the lens."

Now he's admitted to using it on separate occasions.

another congenial quote:
"I WILL NOT proceed with your suggestions, without direction from eBay"

*this is the first mention of this, even later in the message he states he'll speak to one tomorrow.
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>>2933503
Why not just ask him to take a picture of it?
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>>2934383

Any updates, anaon? Looking forward to this post being justice porn.
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>>2934358
>I used to live in Uptown

Do you like taking it in the ass?
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>>2933728
>in the uk it implies a 6 year warranty covered by the seller.
You literally just pulled that out of your arse.
It's 2 years and you'll have a hell of a hard time trying to prove it's not wear and tear in a small claims court.

At that point you're now batting above the price of the lens. It also does not apply in any way to private sellers or 2nd hand stores.

UK Policy is watertight on these issues, the only reason it's even two years is because of the EU directive.
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>>2936467
It's minimum 2, max 6, if there is an expectation of quality from an item.

Ebay differentiate private and business sales based on if you're using auction or buy it now.

Having taken 2 companies to scc over the soga, I'm probably better versed in it than you.
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>>2933497
>selling on ebay
why would you want to get cucked?
>10% seller's fee.
>40 days new seller's waiting for payment
>buyer's making false complaint

just put it on craigslist meet at a police station and get cash.
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>>2936757
Because when you factor in the 50% of craigslist buyers who don't show up at all, the 25% who 30+ minutes late, the ones who show up but don't bring enough money and think you'll just be OK with it, the ones who want you to drive halfway across the state or get up at 5 AM to meet them, the ones want to haggle or make convoluted trades/deals, the ones who just want to look but not buy, and all the scams, the ebay fees aren't such a bad deal. I would rather take a bit less money than have hours of my time wasted, and my overall success rate with ebay has been a lot higher than with craigslist.
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>>2938213
>Tell them time and place
>Make it 5 min near your house in a public area
>Tell them if they don't have what you agreed upon, no deal
>Tell them a time and tell them to call you when they get there so you can find each other
>NEVER EVER leave till they call you, tell them you're on the way about 5 min out
>If they try and jew you, take off

And you only burned 10 minutes if it failed. I've sold so many things through Craigslist I couldn't even begin to tell you and I do this shit regularly. If you're waiting on an asshole, that's your own fucking fault.
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>>2938213
i make buyers come to me.
if you have to drive further than 5 minutes you're doing it wrong.

>>2938252
this guy knows what's up.
if you want to sell don't be desperate about it.
>>
Any update?

Seems eBay will always side with buyers.
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>>2938252
Or I could just list it on ebay, do nothing for 7 days, then put it in a box and drop it off at FedEx when the auction closes.
Thread posts: 36
Thread images: 5


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