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What Firearms manufacture has the best customer support/customer

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Thread replies: 41
Thread images: 5

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What Firearms manufacture has the best customer support/customer friendly attitude?
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>>34864699
I had multiple questions for Remington customer service today and the guy hung up after answering the first one. HK was unironically better and emailed me scans of literature I wanted.
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>>34864699
You posted it. Never had an issue with s&w.
Whether it was needing some work done on an old revolver that I was the 3rd owner of, a 3rd gen that I wad the 2nd owner of, or because I was an idiot and didnt know my m&p had a mag safety, they've always fixed the issue. Their warranty is awesome, and their customer service will hold your hand and explain things to you like You're a 3rd grader if they need them to
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>>34864718
I've heard Remington is notorious for having shitty customer service.

I know recently there was the story of the defective Remington 700 that killed some kid and his brother went to jail for it.
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>>34864768
Holy shit I have a 700 I use for elk. Do you have a link to the story? Ive banged mine around a bit while hunting but haven't had a problem (other than the atrocious groupings when it came from the factory)
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>>34864699

hipoint, giessele.
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>>34864699
Ruger, Magpul.
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>>34864896
Not him, but Google Remington model 700 safety accidents. Very notorious for having awful safeties
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>>34864699
hi point
i shit you not
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>>34864896
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S&W was pretty good and efficient. I guess when you get enough warranty returns it becomes 2nd nature.
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https://xmprecall.remington.com/
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>>34864768
I was just asking what year my 870 was made in. I also wanted to know if I could have it factory refurbished and how much it would cost. He took my serial number, said "1956" and hung up. Shotgun in pic, I'd really like to have it factory refurbished.
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>>34865046
>>34864896

https://xmprecall.remington.com/ didn't link first time
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>>34864999
i believe it. lifetime warranties aside, ive heard nothing but good experiences with hipoint cs. i also hear in some cases, theyll throw in a magazine or two for your troubles
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>>34864699
hipoint
they literally send you a new gun if you send them your current one
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>>34865049
https://www.wilsoncombat.com/shotgun-customization/
Check out Wilson combats remington steal program if you want it refurbished.
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>>34865113
I've seen that. The price isn't crazy, but being a gift from my grandfather and being that old I want it as close to original as possible and Wilson parkerizes the gun and I'm pretty sure they convert the chamber to 3". The Wilson thing did make me want to pick up a newer (80s-80s 870) from a pawn shop and send it in to be cut down to 18", be parkerized, and have ghost rings put on to try 3 gun with.
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SIG, they offer free upgrades to contract winning pistols!
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>>34865089
This, they'll even send you a new one if you squib explode the old one, they really don't give a fuck.
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>>34864896
http://remingtonfirearmsclassactionsettlement.com/
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>>34864974
Ruger Seconded
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>>34864699
In my experience, Worst: Remington. Best: Armscor/Rock Island Armory
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>>34864699
who the fuck cares?
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>>34864974
what does a non tipping nigger know about customer service lol. fuck back off to kfc coon
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>>34867360

Thirded, have had nothing but good service from them, even when a gp100 was fucked due to my own negligence.
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>>34868064
>Look guys I'm edgy! Muh coon, muh kfc! Am I cool yet?

here's your you.

>>34868091
They rebuilt my 22/45 when I took it apart like an idiot. Didn't charge me a dime.
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>>34868104
not the guy you replied to. I think you shouldn't post with your nigger trip, but as all vain useless niggers you relish the attention
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>>34864974
>Ruger
Will give a third on Ruger. I broke the springs in my Ruger SR9C while trying to take the chassis apart by being a retard. Even admitted it was my own damned fault and ruger paid to have it shipped out to them and ship it back to me. Fixed it for free and because they repair the handguns here in AZ, I had a total turn around time of about 5 days.
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called Sig a few months ago and they were very polite
but you guys won't believe me
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>>34864699
Hipoint.
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>>34868307
I do. My 556XI had an out of spec gas piston when I bought it. Stopped working after one magazine. Called them, got an email with the FedEx shipping label. Two months later my rifle came back. Put 7000+ rounds through it since.
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>>34864699
>>34867348
another vote for hi point

I know a guy on another forum who was doing some outrageous silly custom work on a hi point and he fucked something up. called up hi point to buy a replacement part, and instead they just sent him a new one for free
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>>34864699
Bud's gunshop offers the best deals and are very cooperative.
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>>34865049
inherited an identical 870 from my grandfather. so the date seems about right. its a shame Remington went to shit, old rem was great. What year did Rem go to shit exactly and why?
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>>34864699
Hi-point unironically.
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>>34871546
I called back today and spoke to repairs instead of customer service. The guy picked up the phone before the machine could even tell me to wait until someone answered the phone. The guy told me it wouldn't be more than $300.
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>>34868183
Never!

Also bump.
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>>34868104
For real tho my negro, basketball american dont tip for shit and its not just a stereotype. Ask literally any server or restaurant manager
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If larue counts than definately them
>gets a call
>lady with a Texan accent is on the line
>I can sense the sweet tea in fron of her
>"I'm calling from larue to check up and see how your product is working out for you"
Made my day desu
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>>34868290
I thought it was kinda weird when i bought my mark iv that they didnt make you mail in a warranty thing. They had it ambiguously worded so I'm glad to hear they are actually good on customer service
Thread posts: 41
Thread images: 5


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