Whats /g/'s opinion on ITIL? Learning for the Foundation

great if your business depends on selling ITIL for obscene amount of taxpayer money

besides that not much value in it really

IT bosses like COBIT more because it gave them maturity level number they can brag to higher ups

Honestly it looks like total bullshit to me

It's just a tool for HR interviewers to cut all people that don't have some ITIL cert

>>59568848
Maturity models are essentially arbitrary, but otherwise the standard (5) is useful.

>>59568864
ITIL is bullshit until you have a giant project, program, or help desk to build/maintain/operate. Lots of fluff but it's nice to have such a large trove of best practice concepts to point at.

>>59570030
>ITIL is bullshit until you have a giant project, program, or help desk to build/maintain/operate. Lots of fluff but it's nice to have such a large trove of best practice concepts to point at.

straight from selling bullshit 101, gg would give you a cut

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Use it all day everyday for 10 years. You have to have a framework for auditing and getting the large contracts. It just works. Managing incidents, requests and changing with checks and balances.