How do you deal with technologically retarded people? Especially

great thread

I deal with them by doing the same tasks for them time and time again. It's quite frustrating having to "install" new devices for my parents when all it essentially means is inserting the never-changing account and mail server information for whatever e-mail program the device has pre-installed, and possibly downloading an alternative internet browser and possibly a pdf reader, office suite, Spotify and the like, which are all just a few clicks away and doable by illiterate babies.

Then again, I don't mind too much as it's not too frequent. Then again, I do mind when they do purchase their new devices, as they ring me up and demand I'll stop everything and rush for the train station to get there ASAP as these things can never be learned and only a master wizard of computer technology may be able to succeed in "installing" a new device, and it's essential it's done right this second.

Also it bogs my mind how some people have serious troubles opening the settings in a program and fiddle around to see if there's anything that could possibly fix their issue.

And it also bogs my mind how some people become terrified of computers, almost hysterical. They keep phoning me and telling how there was an error message on their screen, but they clicked it away and nothing happened. And I'm supposed to know what it was about since they forgot what it said, and I'm to blame for not having a clue what they're talking about.

Sometimes I feel some people just work on a totally different frame of mind when it comes to anything tech related.

>>58676058
>Sometimes I feel some people just work on a totally different frame of mind when it comes to anything tech related.

>And it also bogs my mind how some people become terrified of computers

I think it's the unwillingness to learn because "the good ole way" just werks

>>58675695
charge money

if they don't want to pay and end up fucking up something I'll charge more to fix it :^)

>>58676519
>>58675695
He's right. If anything, you want them to stay retarded. There's a whole industry dedicated to helping these people, and they won't even learn whenever they pay money -- so what makes you think they'll learn themselves?

>>58675695
By not working at a tech support.