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https://www.dropboxforum.com/t5/Mis sing-files-and-folders/d

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Thread replies: 11
Thread images: 1

File: Dropbox2.png (133KB, 1600x747px) Image search: [Google]
Dropbox2.png
133KB, 1600x747px
https://www.dropboxforum.com/t5/Missing-files-and-folders/deleted-folder-re-appeared-after-a-couple-of-years/td-p/202656/

So apparently Dropbox keeps your files forever, even if you "delete" them. Due to some sort of glitch, people are getting stuff re-added from many years ago (well beyond the 30-day recovery window and 60-day deletion process). Thoughts?
>>
>using the cloud
deserve everything you get desu
>>
Who fucking cares.
>>
I think you should kill yourself, retard.
>>
What made you think you could even delete files in the first place?
>>
>>58567855
They responded.

>Thanks for your reports, and we’re sorry for the confusion we’ve caused. Here’s more information about why some of you are seeing previously deleted files or folders reappear in your Dropbox.

>What happened?
>A bug was preventing some files and folders from being fully deleted off of our servers, even after users had deleted them from their Dropbox accounts. While fixing the bug, we inadvertently restored the impacted files and folders to those users’ accounts. This was our mistake; it wasn’t due to a third party and you weren’t hacked.

>Why are these files and folders so old?
>Typically, we permanently remove files and folders from our servers within 60 days of a user deleting them. However, the deleted files and folders impacted by this bug had metadata inconsistencies. So we quarantined and excluded them from the permanent deletion process until the metadata could be fixed. During this time no one had access to your files or folders and none of your other files were affected.

>What should you do?
>We’ve fixed the metadata bug so you can delete these files and folders now, and they won’t reappear. We’re continuing to explore alternative solutions and will keep you updated here on the forum. In the meantime, we’ve made sure these files and folders won’t have a negative impact on your quota.
>>
>>58569685
Honestly that's about the best response you could hope for. Basically this is a non-issue
>>
>using cloud
>>
>>58567855
wow lmao no one saw that coming!
>>
>>58570050
>Basically this is a non-issue
>>
>>58569518

manslaughter yourself
Thread posts: 11
Thread images: 1


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