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>my computer isn't working
>So what's not working?
>My main computer under the table but the laptop is fine
>So it doesn't turn on or what?
>Yeah, it doesn't work
>But does it just not turn on?
>Not really but sometimes the screen has like lines on it so maybe it's just the monitor?
>Have you tried it with another monitor?
>Not yet, but the laptop works fine
>Umm, do you mind if I have a look at it?
>No, sure, it's in the other room
>Walk in
>It's an iMac
>Under the table there is no computer, just the cardboard box it came in
>Walk out
>>
>new feature of work portal is memorable word
>most people get on with it fine
>one person having real difficulty
>colleague spends 30 mins trying to help, escalated to me
>repeatedly reset her credentials because it just wouldn't work
>After 20 mins get fed up and set the word myself (against policy)
>tell her the exact letters to type, suddenly works
>"Oh you had to type the letters of the word? I understand now"
>"Why what where you entering?"
>"I entered 2, 4 and 7 like it asked"
>"What, the numbers?"
>"Yeah haha"
>I hang up and consider jumping out of a window
>>
>>58519321
>2, 4 and 7 like it asked
what
>>
>>58519941
They obviously have some code where you spell out the 3 numbers
>>
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>>58519975
>>
>>58520002
Twofourseven
>>
>>58520002
They prob have a word list associated with numbers and they're given a secret "code" which is just 3 numbers
>>
>>58519941
probably asking for those characters from her memorable word
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