Why has the IT industry devolved into shitty call center jobs?

Unless you are a high end backend dev on hadoop, yea ur fucked. Thank you frameworks, wordpress and js hipster shit.

it's because customer service is one of ITs biggest hurdles. Most kids good at IT have poor social skills. It's rare to find someone who has great social skills and can turn screws without prior experience.

A programmer's job by definition is to put themselves out of a job.

Time to become a Container Orchestration Architect

>>58321314

Anyone who's actually skilled isn't stuck with callcenter jobs.

Get dem skills.

Because you need one admin for every few thousand people in a company.