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>Got an SSD >hardware encryption supported. >might as

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Thread replies: 15
Thread images: 4

File: 118287_3.jpg (72KB, 600x388px) Image search: [Google]
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>Got an SSD
>hardware encryption supported.
>might as well try it
>try it, doesn't work
>read up on it, my motherboard needs to support UEFI EFI_STORAGE_SECURITY_COMMAND_PROTOCOL
>Asrock Z87 Pro4 doesn't support it
>email asrock support, not really expecting anything.
>2 days later they email me modified version of BIOS for my motherboard that supports it
>try it, actually works

IS THIS THE REAL LIFE? CUSTOMER SUPPORT WAS SUPPOSED TO BE SHIT FROM TECH COMPANIES
>>
Got one dead subpixel on my Dell U2414H. The warranty covers only whole dead pixels. Called Dell, got a replacement delivered to my address 3 days later. I was completely positively surprised.
>>
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>>57059922
this is too amazing to be real
>>
>>57059922
Asrock rocks man
>>
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>>57059993
See screenshot.
Guy said he's not sure about the protocol, but the BIOS he provided actually has it.
>>
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>>57059922
>install BIOS update later
>can't access SSD any more
>>
Usually if you don't sperg out and act like a human companies will help you the best they can. Those stories of terrible customer support are almost guaranteed to be from people, who want to cheat the system, negative bias attitude or expect the company to fulfil their every need and desire because they bought the product.
>>
Customer support is usually cool with you, if you're cool with them.
When you start getting mad and throwing a fit, nobody will give a shit about you.
>>
>>57060022
>if you lose your password it's ogre, there is no master password

based
>>
Use full-disk encryption you fucking retard.
>>
Put that shit on media fire nigga
>>
Sorry, shill. I will continue to use reliable and good hardware from Asus.
>>
>>57060022
>>57059922
You should upload it somewhere m8. Continue based tech support guy's legacy.
>>
>>57060364
I asked them if I can do it. If they will agree, I definitely will post it on some forum.
>>
>>57060413
>sorry friend i will shill for thus other brand
An hero.
Thread posts: 15
Thread images: 4


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