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>work at AppleCare at a call center >Apple insists I'm

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Thread replies: 11
Thread images: 4

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>work at AppleCare at a call center

>Apple insists I'm not an Apple employee, but insists I pretend to be one if asked by their customers, who sure as hell expect that they're talking to someone from Apple

>When iOS 10 was on beta, I'd been telling customers to uninstall it every time they call with it installed because it's always the cause of the problem

>iOS 10 is officially released

>it's still buggy as all fuck, and I get more calls about it then ever, only now I can't tell them to uninstall it

>Get a required-reading internal memo that says "Do not make disparaging comments about Apple or its products to customers."

Then do a better job bug testing your fucking software before you release it.

Posted from my iPhone 4S
>>
>>56637432
roasted
>>
>>56637432
What call center? I was under the impression that Apple care was a work from home deal.
>>
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>Call center
So are you the first actual Pajeet on /g/?
>>
>>56637432
90% of ios 10 issues are literally just because these dumbass faggots don't even update their apps


i've fixed every single "issue" someone has come to me with about ios10 this week
>>
>>56637727

Alorica. Apple has been massively expanding their tech support into call center-type setups for years. At-Home just doesn't cut it for their kind of call volume.
>>
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>>56637432
>"Do not make disparaging comments about Apple or its products to customers."

ayylmao
>>
Nice misleadong post to keep the apple-hating meme alive, anon.

"Sent from iPhone 4S"
Aww, maybe that's why you have problems.

"Call center"
Maybe you work for carrier or something, because Apple does not have call centers. Their phone support workers work from home.
>>
>>56637432
>iPhone
Found your problem.
>>
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>>56637432
You're fired.

>>56638215
You're promoted.
>>
>>56637746
i can smell the curry powder
Thread posts: 11
Thread images: 4


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