This might be too related to personal technology but I thought

>>55953247
Why don't you open up the computer and look inside retard

>>55953306

I don't want to void my warranty.

>>55953247
>devide manager
>dysplay adapter
>identifies my 380x as 380 series

>>55953342

I've checked using device manager, dxdiag and even the benchmark utility in doom 4. Should I assume I without a doubt have a 200 series card and it's not just an error displaying the wrong number?

>>55953404
A 370 is a 270 in a new box.
But if it's the case maybe you got scammed.
Do you want to shitstorm over it is up to you.

AFAIK my 380 is also a 280 but is identified as 380

This is what you get for buying a prebuilt PC.

If they say the warranty is void by opening it, holy fuck.

Anyways, just get Speccy or some such utility and check it with that. Hopefully it tells you what you need to know.

If not, don't be a pussy and void the useless HP warranty.

>>55953318
kek
kill yourself

>>55953681

both companies involved are pretty big so I don't think I'll have to do do much more than ask nicely for it to be corrected. It'll probably take a couple hours on the phone though if I keep getting bounced between the two. I'm Canadian and all our prices are awful so the price jump from a 270 to a 370 is more significant than in the US. If I'm not getting the exact product I paid for then I'd rather not have the cost inflated because they advertised a more expensive card.

>>55953714

It was convenient and on sale plus I was planning on building something similar anyway. I'm going to change the gpu once this is sorted out and maybe the psu and it'll be pretty similar to what I wanted originally.

Thank you for the help all