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tech support
>some mom brings pc, complain is terribly slow
>2GB ram, c2d
>ssd goes in, xp is replaced with win8
>everything is fast and smooth and nice
>calls around 9pm
>some guy is on the phone talking giberish, that pc is dying and crapping
>get out of him that its freezing and stops reacting
>make sure they are booting in to the "orange desktop" win8
>tell them to bring in it
>some negotiations that it would be helpful if I would come to them
>fuck it, fine,
>get there soonish in the morning
>they use crappy wireless mouse and keyboard and when the mouse stops responding it means everything froze for them
>keyboard is just not registrering keys,but still make shit happen
>fuck, this is why I woke up 2 hours earlier than usual
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This is why you should strive for something more than absolute bottom-tier field tech support.
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>>55202139
Unless you're doing it part time to make some extra cash, anon is right. Get out of there. Your average customer is a tech illiterate woman who'll blame you for her fuck ups.
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>>55202139
its a small town
We do support for businesses as well, setting up their networks, racks, maintaining servers, backups, cleaning up cryptolockers...
but around here you have like 5 big clients if you are luck, thats enough for decent money and does not make you exhausted from constant putting out fires by some 500 employees
shop repair business is somewhat interesting and somewhat front to get those business customers
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