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Does anyone have any experience buying clothes from smaller fashion

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Does anyone have any experience buying clothes from smaller fashion websites in Europe? Recently bought from a company and it's been three weeks shipping to California, still not here yet. It's coming USPS. How long does this typically take and has anyone had any experiences of their stuff never arriving? When checking out, it said up to 9 days... do things often get held up in customs? Don't want to name the site cause I feel he may browse here.
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did they give you a tracking number?
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>>12172196
No tracking- "it was shipped out with multiple US bound items" and all they know is the bulk shipment got to the east coast.
I don't know if they'd have USPS overseas (?) so if they initially shipped it from their own domestic carrier, not sure if they would get a USPS tracking.
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>>12172179
>>12172205
They're offering to refund if it doesn't arrive, they can't re ship because I bought the last one. If it's just caught up in customs then I don't want them to pay though, not their fault. I'm just not sure how long to wait.
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>>12172210
Probably in customs. Find the number for your customs office and call them. You will most likely have to pay an import fine and taxes.
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>>12172232
My local one? I was under the impression it would be cleared at the east coast one and then shipped USPS afterward.
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>>12172262
Yes, this is generally how it works. I'm on the West coast and I often buy from overseas. I've occasionally had to wait several weeks for stuff from Europe because customs takes a long time. I wouldn't worry too much about it.

Shipping from Japan on the other hand is so damn fast it blows my mind. I get shit from Japan faster than I get stuff coming from the East coast.
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>>12172728
Ok cool- I was kind of freaking out.
What do I say when I call though? Kind of confused on how I'd identify/describe the package considering I've been given no info.
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