I fucked up and I made a second wire transfer to their previous beneficiary in Hong Kong/Bank in Poland. It was changed to some shit in Germany and I didn't check. Did I lose my money?
>>3457404
Comtact their customer support not a mongoliam basket weaving forum you dunce
>>3457440
I did, waiting on support ticket. Just wondering if anyone's survived a similar situation with their money intact
>>3457609
You'll be fine, they've probably anticipated this kind of stupidity even with very clear instructions.
>>3457740
I don't think I was rude, I realized it's my mistake. I do know of their bad reputation for customer service though. Found that out while researching this. And they do indeed not have a phone number. Called it and just redirects you to the support page where you can submit a ticket. Wasn't impressed.
But what other Canadian exchange charges 0% fees for wire transfer? Coinsquare nickels and dimes you for every step you take.
The good news is that you didn't buy yesterday.