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Is this legally allowed?
>request an uber ride
>driver is originally 12 minutes away
>drives closer until he's 3 minutes away
>stops there for a long time
>call him via uber app to see if he's lost around the area
>he sends me to voice mail
>call him a couple minutes later
>answers
>tells me he's not my uber driver and that he's on another trip for someone else already
>have no option but to cancel it, since the driver is telling me he's not going to give me the ride
>get a 5 dollar cancellation fee
>couldn't have avoided this fee in any way
>email them back and forth telling them the situation
>they refuse to give me back the money, replying by sending me images with their guidelines, which have nothing to do with my situation
>request a phone number to talk it through to a person with
>refuse and just tell me they'll give me a 5 dollar uber credit
>as if I'll ever want to use their shitty services, with shitty non-existent customer service
>send them one last message asking them how exactly this cancellation fee is "appropiate" since I had no option but to cancel it
>they send me this and tell me they'll close the discussion
>won't see eye to eye, but you get screwed over, case closed
Is there literally anything I can do?
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>>1956978
Better Business Bureau I hope. Fucking go all out, I fucking hate companies that pull this shit. Internet service providers too. Fuck them.
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>>1956978
Although it will probably end up costing you more... if you feel so strongly about it, take em to a small claims court... try trading standards first though
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You could take them to small claims court, but then you'd be putting in hours and extra money in an attempt to get $5.
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>>1956978
Most credit cards allow you to submit claims for this type of thing, simply put in that you never received your service etc.
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If I'm ever so poor that I get this mad over $5, someone come to my house and shoot me in the head. Please.
Life. is. too. fucking. short.
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>>1957063
It's not about the money, it's the fact that they're being shitty and refusing to talk it through with me appropiately.
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>>1957093
>It's not about the money, it's the fact that they're being shitty and refusing to talk it through with me appropiately.
I'm not retarded, I know what its about. I know that OP got screwed and I know that Uber is being shitty about the whole thing.
And I also know its only $5.
Five.
fucking.
dollars.
Sorry, but I can't be roused to give a shit about five of my own dollars, let alone the fiver of some anonymous faggot on the internet. I find it hard to believe there are people on this Earth, outside India and Africa, who would. But apparently OP and you do.
Just wow.
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>>1957099
>doesn't make sure he doesn't get screwed out of a single penny
>doesn't take care of every single penny he makes
you're not gonna make it
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>>1957117
>you're not gonna make it
If only you knew...
>>
>>
Post the story on facebook and twitter. Try to get it to go viral. It's a low effort way that will really hurt their brand if it takes off, and it probably will since people love to be outraged.
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>>1957128
Do you engage in gay fantasies in real life, or just on the internet?
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>>1956978
this is topkek shit customer service
just keep trying until you get someone who gets it
by gets it I mean, actually gets that policy is for the sake of the company and theres times when its pretty fucking obvious you should just give the customer their way, because they're right.
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>>1957117
You're stepping over dollars to pick up quarters
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Reminds me of this
http://www.forexpeacearmy.com/community/threads/the-skrill-agree-to-pay-up-to-10-000-00-to-settle-40-00-debt.33933/
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Plenty of shitty drivers are doing that in my country. They are still receiving some pennies, so they could park in some place with lots of people, pick calls all day, don't lift a finger, and still receive some money. However, in my country, next to all the customers who got screwed through this tactic complained through the social media and different instances.
Currently, we have a politic, and drivers who are caught abusing the cancellation fees system are suspended.
So, anon, do as this anon said: >>1957143 Go viral, use social media and try to find other people who got screwed like that.
No, you won't receive your money back, but you can cost them many times more than what you lost. Revenge at finest.
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