So guys, my girlfriend's bank account was used by someone

Call the bank?

>>1758708
She did and the people at the claims department had no idea what to do and she got put on hold like seven times.

>>1758711
Get a better bank and don't be a dumbass with your card info maybe

>>1758705
the purchases got denied because she doesnt have overdraft protection.

>>1758705
Which country is this

What do you mean the "charges disappeared"

Do you know whether the fraudulent transactions took place online or at shop(s)

If online, are these websites your gf has ever legitimately used in the past

Was your gf in possession of her card the whole time

Does anybody else have access to her card, card details, or internet login details

Are you saying your gf emptied the account while fraudulent transactions were continuing to take place, and as a result became overdrawn? Why at this point didnt she report the fraud or have the card blocked?

>>1758711
This is when you drop whatever shithole bank you're using