fedex lost an expensive package.
I live at apartment so all package gets delivered to management office and people at front desk signs and keeps for me to pick up.
this package was marked delivered but it was not at the management office and its signed by someone who's not working at my apartment.
i called fedex right away and submitted claim online but they have kept me waiting for almost two weeks now.
in this case how should I find my package? it was either left in front of my building for 30minutes and got stolen or it was delivered to wrong address to he signed by wrong person. I don't think fedex is going to reimburse 600 dollars back. how should I locate my package?
Was it insured?