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Anybody ever ran a forum, or an online community? If so, how

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Anybody ever ran a forum, or an online community?
If so, how do you deal with a few people who constantly whine and say how everything sucks, and spread their negativity around the community and its leadership?
Should such people be banned?

Last time I ran a community, it got very popular up until a few whining assholes started destabilizing it, and it split. I tried to contain the situation, but it was too late.
I'm starting with a new, better community now. But how do I avoid this shit from happening again?
I'm all for constructive criticizm. But when a few assholes spread division and hatred, resulting in flame wars, should I just outright ban them? If not, how to contain them?
>>
i ip ban them
>>
>>17514637
What a fucking useless post
>>
>>17514637
Shadow ban them so they think they're participating but nobody can hear what they're saying
>>
>>17514666
This is actually a pretty good idea. Thanks anon.
What threshold should I set for flaming and destabilizing behavior before issuing a shadow ban?
Should I outright shadow ban when any signs of trolling appear?
>>
>>17514675

There's a game I play that is extremely heavy-handed when it comes to punishing misbehavers. If they catch you fucking around, calling other players names or being abusive in chat they straight up ban you for a week. If you do it again, you're done permanently.

It's harsh, but coming from world of tanks and it's extremely toxic community I've shaped up into a pretty chill person, otherwise I wouldn't be able to play the game I like so much. Let these people know you're not fucking around and you'll only get nice people on your forums simply because the rotten eggs are in the trash.
>>
Give them 3 warnings then ban them
>>
People shouldn't make sweeping generalizations about how the community sucks without being constructive. I would encourage them to offer constructive criticism, and then threaten to ban if that doesn't change anything.

>How do I get people in my forum to stop doing x thing?
ultimately the threat of a ban
>>
>>17514637
moot?
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