I outsource a lot of my work in my company. Recently I got work that wasn't the agreed quality, although the person is trying to brush it off as such. I sent feedback, and upon further scrutiny will send more to fix this but we have more work together. Should I straight up tell said person to sort their shit out because I know they could do a much better job? or continue through incremental feedback and improvement (I'm in no rush at the moment)
>>16856484
The product is eventually going to go out to your customers under your name, and if it is substandard it is your reputation and pocketbook that will suffer.
With your subcontractor you are the customer and have the absolute right to demand high quality and to refuse work that does not meet your standard.