I'm going to Florence this summer and booked a shitty hotel room, because I don't cafe about the hotel, I just want tto see the city.
So I bokked and payed with my credit card but they didn't send any confirmation of me havin booked the room. I tryed to call, but they only speak Italian and no engish.
Am I being ripped off here? How do I react?
I can't get a refund if I cancel, because I used a cheap offer on booking. com
>>1284179
*care
*to
*booked
*english
Holy fuck, sorry for my shitty spelling.
Call your credit card to cancel the payment.
Anyway, you WILL want a decent hotel there in the summer. It can be the only way to get decent air conditioning. Also more likely English speaking staff like you've figured our. .
>>1284179
>Call your credit card to cancel the payment.
>
>Anyway, you WILL want a decent hotel there in the summer. It can be the only way to get decent air conditioning. Also more likely English speaking staff like you've figured our. .
Thank you.
If I just cancel the payment, won't they just lie and say they already send a booking confirmarion?
It's been a few weeks since a booked, can I still cancel the payment?
>>1284192
Maybe. Credit cards are usually good about chargebacks. I'd explain the situation exactly as you told us. It does sound shady, they should take care of it.
>>1284179
> I tryed to call, but they only speak Italian and no engish.
lel, no matter if you get ripped off or not, there's a 99% probability that your hotel will be total shit
Florence is in the top 3 most touristic place in Italy, every decent hotel/restaurant have people speaking english and other languages. If in your hotel no one can, that's a veeery bad sign. I'm italian btw.
>>1284267
Alright, thank you, I'm pulling out, this is getting too shitty, even for me.