Hi guys,
/p/ here. I know that you are not here to provide tech support services. But I have a serious problem which I haven't been able to resolve despite googling and trying to find answers, and I want to know if it's common or easily resolved - or something someone here has encountered before.
I have a recent model macbook pro (the model one before they introduced the touchbar thing) which I was using yesterday to watch some shit on an external TV/monitor using an HDMI cable. When I disconnected the cable, the actual built-in display on the laptop would not turn back on. When I reconnect the cable, the TV displays everything normally, but when I go to display settings it claims that it's the only display available. There is no "arrangement" tab in the Displays options in System Prefs either. I reset the system's NVRAM, which someone online claimed might help, but no dice.
Has anyone seen anything like this before? I'm concerned it is a major problem, and I don't have the money to bring it to a repair shop (especially since i don't even know how expensive it might be to fix). I would appreciate it immensely if someone could at least point me in the right direction. And once again, I'm sorry to ask this here and disrupt normal discussion - but I've been using 4chan since 2007 and I'm aware of how slow and unhelpful /r/ can be - and I have an immense level of trust in your expertise.
>I know you're not here to provide tech support services, but now that I've acknowledged that you'll provide me with tech support anyway right?
No
restart the fucking computer
>>62276998
I know it's annoying and I am sageing this post so as not to bump the thread and bother people. But I am not coming here before using google and trying multiple different solutions to no avail - and I'm not looking for step-by-step instructions if it's complicated, just in the hopes that someone could point me in the right direction. Even if that is telling me to just go to a repair shop because it's a hardware problem.
>>62277009
Have done so, including restarting and manually resetting the NVRAM.
the screen or its connection to the mobo needs to be replaced imo
>>62277094
Why/how would it break all of a sudden like that?
>>62277121
>>62277134
pictured: not me
I am sorry to bump this thread again, but can someone suggest a more appropriate place to post this, at least? Someplace more support-oriented where people are willing to help? I've gotten some good help on /g/ in past years, but I guess you guys have gotten tired of it - hard to blame you... but I hope this small piece of advice isn't too much to ask.
>>62277239
Jesus Christ dude:
Apple technical support
Stackexchange
Apple forums
Did you open the MacBook up and look at the connection to the display?
>>62276987
>mac
Found your problem.
>>62277281
Thanks.
I haven't physically opened it up; I don't have the sort of weirdo star-shaped screwdriver I would need to do so.
Thanks again for the advice, I am not much of a tech guy and so in the past X number of years the only place I've ever gone for help has been /g/ (prior to this no tech support rule being officially implemented, I guess - last time I had a question I knew it was sort of rude to drop in to beg for help, but it wasn't addressed in a sticky or anything).
>>62277369
The thing that confuses me about it potentially being a hardware problem is that it happened out of the blue - the laptop wasn't dropped or even jostled hard. All that happened was that it was connected to a TV and then disconnected, and once it was disconnected there was no more indication that a built-in display was recognized by the system at all.
>>62276987
>>62277434
I am going to ask elsewhere and I am saging my posts itt so as not to bother people (maybe I forgot with the last one? if so, my apologies).
I just have had a lot of help from /g/ in years past, and I was hoping you guys could point me in the right direction because I trust your level of knowledge. Clearly board culture has changed and become a lot less hospitable to polite questions in the past couple of years, and I understand that now. Thanks for the help those of you in this thread have provided me.
Don’t bother coming to /g/ if you have a question about computers or technology. ONLY show up if you intend to post copypasta about GNU plus Linux.
>>62277495
Reset the SMC and make sure there's no gunk in the HDMI port