Anyone ever tried contacting them?
My rarely worn boots just kind of split at the heel.
It's not like the heel just came off, it fucking ripped through multiple layers of the actual sole of the shoe and there is no way that could happen unless you yank at it with a tool or something (which I obviously didn't because there is no reason to do that).
1000+ dollar shoes my fucking ass.
I'm not having any hopes of them doing something but I guess trying won't cost me anything.
Instagram, their website, what form of contact would you recommend?
Looks like a construction weakness from the start. I would be very surprised if Guidi's customer service refused your request. I don't see any hypothesis where this shit can happen except if you player european football with these. Id say contact the retailer where you bough these
Even red wing, wolverine or Dayton would change them right away after such a problem