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Galaxy S4 Freezing
2016-01-30 23:15:09 Post No. 45643
Galaxy S4 Freezing
Post No. 45643
Alright, I've had an issue with my phone for a few weeks now, and it's really starting to bother me.
I have a Samsung Galaxy S4; I got it from a trusted friend about 3 months ago, factory reset and in good condition. It's worked great over time, but 2 or 3 weeks ago it began freezing for a couple seconds at a time. Specifically, sometimes the touchscreen and picture freeze solid while the audio keeps playing (YouTube), or sometimes the touchscreen freezes but everything else keeps going (Mortal Kombat X) so I get to stand still for 5 seconds and watch the opponent beat me down. I have noticed that when this happens, if I touch the screen at any point, when it unfreezes, the actions I put in are quickly performed. So, if I'm playing Clash of Clans and it freezes, I can touch all my collectors, and as soon as it unfreezes all of my collectors get touched and collected at the same time.
The freezing happens either every 30 seconds or 2 minutes; it varies. The freeze usually lasts for 3 to 7 seconds at a time, and recently it's also followed by another 1 second long freeze at which the entire phone quickly stops responding, screen and all.
I've spent the past week looking for a fix and haven't found anything. I've taken the battery out before, and the issue stops but starts back up again within the hour. Recently I removed the Battery, Micro SD, and Sim card for an hour or more and when I turned the phone back on, it began freezing again after about an hour.
About a month and a half ago I bought an official battery to replace the old one, and an official SanDisk 32gb ultra micro sd for storage. This was about a month before the freezing began and I don't believe that they have anything to do with it, but I figured they were worth mentioning. I've made sure they are securely in place and it doesn't help.