Is this a good place to ask about problems with pc's or is there another board I should try?
Yeah the fingerprint scanner won't work on my dell latitude e4310. I'm running windows 10 and there's no options to use it anywhere. All the driver's are up to date to my knowledge but it still will not work.
Check the dell support website for the laptop: http://www.dell.com/support/home/us/en/19/product-support/product/latitude-e4310/drivers/advanced
Download the security related software and there should be some things which take advantage of the reader