Hey guys I have Comcast and I ended up buying this router but I need a modem to go with it. Right now I'm paying 10 bucks a month for the Comcast one. I bought a Motorola sb6120 but Comcast told me they just stopped supporting it. Looking to get a new one I guess. Any thoughts?
surfboards used to be considered the best
looks like it's comcast being shit as usual
1.upgrade modem firmware
2.get a tech to check signal strength
Like the guy who was installing our cable was trying to hook up the modem that I linked above..
And he had to call someone and the person told him that they just recently stopped supporting it so it wouldnt work when plugged in. So I had to rent theres for 10 bucks a month.
The problem is, it does still work on comcast if you have it added when it was previously there. But if you are just getting it added then they can't do it. Now days it has to be docsis 3 and more than 4 channels for downstream.
Docsis 3 or higher and has to be one of those 8 channel modems or higher. It's not a scam because having more channels allows them to stream data back and for to you across 8 channels instead of just 4. Less lag and stuff. They even have 16 channel modems now and comcast uses all of them.
Well if they can be used if they're grandfathered in but prevent new ones from registering it seems a little fishy. Anyways I'm not even OP but you're very helpful and informative.
If a modem as an EOL status put on it, they will refuse to put it on, same with D2.0 modems. Same thing with customer owned EMTA's, except I think only one model is only supported nowadays.
>And he had to call someone and the person told him that they just recently stopped supporting it so it wouldnt work when plugged in.
Here's something I found with some basic research skills. Front page amazon review
Just get the 6141. It's a solid modem. Btw your modem is technically EOL and it's not on the list. The modem is assigned it's boot file that way. So it can be added, but under a different name on the list with a fucked boot file.
I have a netgear cm400
Comcast is dicking me around and limiting me to 40mbps even tho I'm paying for 250
Wtf is this faggotree?
this is me:
I'm on chat support and the agent literally said this:
note I am on comcast/xfinity. the modem has their fucking logo on it.
this is what happens when you outsource tech support
comcast has quantum internet
holy shit that's hilarious
I had a run in with their chat tech support a while ago
God damnit Andrew. It just doesn't do internet. Is that so hard to understand? Replace the modem with our special offer: 50mbps blazing fast internet for only $299 before taxes. Our technician is glad to come to your house and install it for you so you can internet all day long.
I have the 250mbps for $110/mo package... prior to that I was paying $79 for 110mbps.
never had better than 40mbps.
just installed (and self-activated) my old CMD31T because fuck comcast. I'm returning the new one. ordered a TPLink
watch them tell me it isn't supported either (even though it's on their fucking list).
excuses they have given me:
- the speed "takes a while" to start working
- my modem is broken
- my router is broken
- my ethernet cables are worn out
- my ethernet cables aren't plugged-in all the way
- my operating system needs to be reinstalled
- my XFinity modem doesn't work on XFinity internet
- Comcast doesn't support Linux
- the wiring in my house is faulty (note: comcast installed it)
I've also been given mixed information
- my area doesn't offer 250mbps (after I already paid him for it -- THE SAME AGENT said this to me)
- my modem isn't supported (it says XFINITY on it and is listed as supported)
- my modem is supported by my modem isn't supported
- I don't have the 250mbps speed on my account (but I'm receiving a bill for it??)
fucking comcast is a joke.
picture: the stats from my "unsupported" modem they sent me to buy.
also nice dubs
PS sorry I am retarded when it comes to cable internet. I know tons of shit when it comes to everything else network.
they told me a hotter signal would be fine and it's a weak one you have to worry about...
I also have a shitload of cable wrapped up outside the house before it comes in... but I don't think that would do it?
I already ordered the TP-Link modem and it's due to be delivered Saturday morning
for now I'll crawl under the house and get rid of the coil of wire and see if that helps.
even on my CMD31T I'm getting 40... it should get at least 150.
I have a modem from my cable company from about 6 years ago, if I were to upgrade would I see a significant increase in my download and upload speed? I am get about 25 megabytes on my 5ghz connection but the 2.4 ghz connection is pitiful at like 3 mbps