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So I recently found out that my transaction history online for my payments with Bank of America do not last forever, not only that, but they barely last over a year.
This is pathetic and makes me want to switch banks immediately.
Yes, I should have backed up my payment history myself but I thought this would be available until I closed the account.
For $12 a month in maintenance, you'd expect them to keep the logs available for the life of the account. We're not talking gigabytes here, we're talking mega or maybe even kilobytes of data they're deleting for no reason.
Do all banks do this shit?
I mean, online shopping sites keep your shit on record for longer. This is retarded. I want to ditch BoA and go with another bank which keeps these logs forever. Is that possible or am I SOL?
Preferably I'd like one which lets you delete them manually if you choose, or hide them.
BoA lets you rename transactions to things like "Dildo from Amazon" but it's pointless to organize this shit which gets auto deleted in a year.
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>>1045241
I work at a community bank as an underwriter, but I have my personal accounts at the bank. Our system keeps transaction data for the life of the account. They also send a monthly statement with all transactions.
Do you not have your prior monthly statements? I'm not sure about the regulations but I'd think they'd at least have to keep that info for a few years. Try to stop by or call them to see if you can get copies of prior monthly statements.
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>>1045258
Guess I'll give them a call. Will probably get some paper copies.
Do you keep internal records for the life of the account or are they available for the account holders to view themselves online?
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